Apple's SAP Global Systems organization within IS&T has an opening for EPM to participate in and drive initiatives supporting Customer Service Management business areas. We are looking for a highly motivated, creative and hands-on project manager to join our team.
Want to be challenged to think creatively? Ready to be part of a team that makes a difference? Apple's IS&T manages key business and technical infrastructure at Apple -- how online orders are placed, customer experience with technology in our retail stores, reseller sales and services, network capacity needs around the world and much more.

Description:

The SAP Global Systems team within IS&T runs the Operations and financial transactional platform that powers all of Apple functions such as Sales, Manufacturing, Distribution, Service and Financials. Ideally you are familiar with SAP's Customer Service solution and have gained hands-on experience during prior project implementations. As an SAP EPM, you will work closely with our business teams to understand their specific needs, recommend scalable solutions for meeting these needs and implement global solutions efficiently within pre-determined resources, budget and timeline.

Preferred Qualifications:

Experience in leading cross-functional global teams on complex projects

SAP configuration experience in the service management/OTC functional (service notifications, service contracts, quotes, order generation and processing, pricing, contract management)

Knowledge and experience of SAP S/4 HANA architecture including core functionalities and migration.

Knowledge of ABAP/4 development code reading and debugging, SAP technologies such as Business Rules framework, Enterprise Portal, iOS, UI5, Fiori, or Business Technology Platform.

Experience with B2B systems integration with business partners outside of Apple such as 3rd party logistics partners, repair depots, authorized service providers, and insurance partners.

Strong communication skills with ability to work on multiple projects simultaneously with minimal supervision.

Minimum Qualifications:

5+ years experience in SAP Functional and Project Management working in a Service management or Sales and Distribution or Order management environment

Bachelors Degree in Computer Science, Information Technology or a related field or equivalent years of experience.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .