Senior Enterprise Technical Support Engineer

Imagine what you could do here. At Apple, great new ideas have a way of becoming
phenomenal products, services, and customer experiences very quickly. Bring passion
and dedication to your job and there's no telling what you could accomplish!

We are strengthening our team, and we are seeking an exceptional Enterprise Technical
Support Engineer. We feature a dynamic environment with creative, hard-working
people and groundbreaking technologies. Join us and make a difference.

In this exciting position you will be part of the Apple Care Enterprise Services (ACES) Core OS Technology Group. You’ll provide escalation support, mentoring, and guidance, for Enterprise Customer Support Engineers. This position will include occasional advanced technical assistance via telephone, e-mail, or on-site visits to ACES Enterprise customers and Apple Care Enterprise locations.