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Description

We are looking for an experienced and driven Product Safety Lab Operations and Engineering Lead to oversee our Product Safety Laboratory, supporting the evaluation and certification of consumer electronics. This role blends technical depth in product safety standards (IEC 62368-1) with strong operational, leadership, and continuous improvement capabilities.

You will champion testing integrity, maintain global accreditation standards, and drive efficiency through data-driven insights, and teamwork. If you are passionate about product safety, committed to continuous improvement, and energized by leading high-performing teams, we encourage you to apply!

Responsibilities

• Oversee day-to-day operations, ensuring safe, accurate, and compliant testing according to standards, SOPs, and ISO 17025 requirements.
• Develop, track, and report on key performance metrics using real-time dashboard.
• Manage operational and capital budgets, including forecasting and procurement.
• Continuously improve the Quality Management System (QMS) per ISO/IEC 17025 for internal and external audits.
• Serve as the primary liaison with external partners (IECEE CB Scheme, regulatory bodies, accreditation agencies) to ensure product certification and global market access.
• Lead root-cause analysis, and Corrective and Preventive Actions (CAPA) initiatives.
• Drive process improvements leveraging Lean methodologies (i.e. Six Sigma, VSM) and data analysis tools (I.e. Python, Tableau) to optimize workflows, turnaround time, and data accuracy.
• Guide the development and validation of new test methods and ensure accuracy, repeatability, reproducibility, and compliance.
• Ensure traceability of test results, calibrations, and data.
• Support safety investigations, risk assessments, and data analysis.
• Lead, mentor, and develop a high-performing team of technicians and test engineers, fostering a culture of accountability, technical rigor, continuous improvement, and knowledge sharing.
• Manage staffing schedules and resources to meet project priorities and timelines.
• Apply Agile methodologies to plan daily task and coordinate projects with engineering teams.
• Communicate progress, risks, and findings effectively to technical and leaders.

Preferred Qualifications

• MS in Electrical, Mechanical, or related Engineering discipline or equivalent experience
• 10+ years of experience in product safety testing or laboratory operations
• Hands-on experience certifying consumer electronics under IEC/EN/UL/CSA 60950, 62368, 62133, and 60065 under CB Scheme.
• Demonstrated impact in reducing process waste, accelerating test turnaround, and enhancing data quality by implementing Value Stream Mapping (VSM) and Lean principles.
• Proficiency in Tableau, Python, or equivalent tools for data analysis, automation, and real-time KPI visualization.
• Experience implementing and managing a Laboratory Information Management System (LIMS).
• Formal training in Lean, and Master Belt or Black Belt Six Sigma Certifications.

Minimum Qualifications

• BS in Electrical, Mechanical, or related Engineering discipline or equivalent experience
• 8+ years of experience in product safety testing and laboratory operations (6+ years with an advanced degree).
• Proven experience maintaining/managing an ISO/IEC 17025-accredited lab and working knowledge of CB Scheme certification processes.
• Deep knowledge of IEC 62368-1 for consumer electronics and demonstrated success implementing Lean or continuous improvement methodologies to improve throughput and processes.
• Experience developing and managing Cap Ex / Op Ex budgets and making data-driven decisions.
• Excellent leadership and communication skills; capable of motivating teams and collaborating across disciplines.
• Strong organizational and problem-solving abilities, with attention to detail, documentation accuracy, and data integrity.
• Comfortable in a fast-paced, high-volume environment balancing technical depth, quality, and speed.
• Ability to travel up to 20% without restrictions.

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.