Site Reliability Engineer

• Hardware Engineering Operations

About the Role

Are you passionate about the intersection of software and infrastructure? Hardware Engineering Operations (HWE Ops) is looking for a Site Reliability Engineer to design elegant solutions for complex problems in a cloud-native environment, helping to evolve our critical platforms.

We are seeking a versatile and adaptable software engineer who thrives in a dynamic, fast-paced setting. In this role, you will spearhead initiatives to help evolve our ecosystem with the help of cross-functional partners. The ideal candidate will possess strong communication skills, an analytical mindset, and the ability to contribute to a culture of open, healthy debate, to find the best possible technical outcomes.

Our platform engineering team in HWE Ops builds the infrastructure for applications that are core to Apple's Hardware Engineering R&D. As part of this team, you will have the opportunity to design, deploy, and maintain state-of-the-art cloud-native platform with a strong emphasis on automation and software engineering principles.

Success in this role means collaborating closely with software and quality assurance engineers to enable high-quality software delivery and enhance our services' reliability. You will apply your deep understanding of web application development, modern frameworks, and production engineering to solve unique challenges. This is a highly creative and R&D-driven role that offers a compelling mix of DevOps, SRE, and software engineering tasks, providing a unique opportunity for professional growth.

Responsibilities

• Develop Platform Solutions: Engineer high-impact, reusable software solutions that will be adopted across a multitude of applications, significantly improving the efficiency of Hardware Engineering's operations at Apple.
• Build and Automate: Write and deploy robust infrastructure as code (IaC) using tools such as Terraform, FluxCD, and ArgoCD to drive automation across the platform.
• Enhance Observability: Improve application monitoring with our Observability and Open Telemetry tools, by building out SLOs, helping teams understand performance metrics, and fostering a culture of meaningful, actionable alerts.
• Drive Innovation: Run proof-of-concept projects to evaluate and implement improvements in automation, security, and reliability for both the platform and its applications. This includes new 3rd party tool integrations, libraries and frameworks.

Minimum Qualifications

• Bachelor's degree in Computer Science or equivalent practical experience
• 3+ years of Experience as a Software Engineer working on Web Application Development
• 5+ years working with Infrastructure as Code
• 5+ years working with one or more major cloud providers (AWS, GCP, Azure)
• 5+ years of experience managing Linux and containerized environments such as Kubernetes, Nomad, or Docker Swarm
• 5+ years of experience working with Production environments
• Strong understanding of SDLCs and supporting tools
• Strong experience with common infrastructure components, including load balancing, container orchestration, and database systems
• Excellent understanding of software design principles and architecture
• Hands-on experience developing Continuous integration pipelines
• Hands-on experience with one or more common web frameworks
• Experience supporting Production environments
• At least one object oriented language (e.g., Java, PHP, Ruby, JavaScript/TypeScript)

Preferred Qualifications

• Master's degree in Computer Science or equivalent practical experience
• Experience with Git Ops, Helm, ArgoCD, or FluxCD
• Experience building Incident Management procedures
• Experience building SLO dashboards and observability frameworks
• Familiarity with Security and Compliance best practices
• Experience with cloud Cost Management

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.