About the Role

At Apple, we focus deeply on our customers' experience. Apple Ads brings this same approach to advertising, helping people find exactly what they're looking for and helping advertisers grow their businesses.

Our technology powers ads and sponsorships across Apple Services, including the App Store, Apple News, and MLS Season Pass. Everything we do is designed for trust, connection, and impact: We respect user privacy, integrate advertising thoughtfully into the experience, and deliver value for advertisers of all sizes-from small app developers to big, global brands. Because when advertising is done right, it benefits everyone.

We are looking for a detailed-oriented and passionate contributor to join our growing Apple Ads Sales Operations team. In this role as a Media Reconciliation Specialist, you will support Sales, Finance and Clients navigate multiple touch points in the customer's order to cash journey. Thrive to reduce customer friction, drive an efficient billing and payment experience all while adhering to maintain compliance of company policies. If you've got a background in digital advertising, agency dynamics and/or financial system flows and have a deep empathy and appreciation for customer needs, this role may be a great opportunity for you!

Responsibilities

• Partner with our global sales organization to reduce outstanding collections and create efficiencies in the payment process
• Manage Line of Credit and client onboarding process alongside with Sales
• Define metrics for success and partner with Sales Operations Analytics team to build datasets/visualizations to measure progress
• Educate customers and cross functional teams on payment process to ensure future efficiency gains
• Partner with product team to provide feedback on how to improve important finance and billing product features

Minimum Qualifications

• 3+ years of experience in payment collections, accounting or Finance, preferably in a media agency or advertising company
• Bachelors degree in Finance, Accounting, Economics or Business
• Strong Excel and analytical skills with the ability to analyze opportunities using quantitative and qualitative techniques

Preferred Qualifications

• Understanding of the digital advertising and performance marketing landscape
• Exceptional written and verbal communication skills with demonstrated experience working cross-functionally and influencing other teams within a complex business environment
• Excellent problem-solving and project management skills
• Familiarity with writing SQL queries is a plus
• Ability to work independently and handle multiple tasks in a fast-paced environment

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.