About the Role

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it!

Join the Channel Strategy & Operations (CSO) Sales Products, Platforms, and AIML team that manages a suite of systems and tools that enable world-class in-store demo experiences for Apple customers worldwide. This position requires an individual who can work cross-functionally, synthesize large amounts of complex information, pay attention to detail, emphasizes automated testing, and manage multiple concurrent technical initiatives.

Description

As a Quality Engineer, your focus will be on testing our digital Over The Air (OTA) platforms and on-device demo applications. These OTA platforms and applications enable the experience on demo devices used by millions of customers in Apple Channel stores worldwide. You will work to identify and resolve all quality issues in a dynamic, fast-paced environment.

Responsibilities

• Design end-to-end functional and regression test programs for technical business systems
• Implement best practice QA test methodologies, processes and tools, including automation
• Scale and automate QA tests
• Lead and run daily ad-hoc and structured tests
• Summarize test findings, analyze data, and handle bug reporting
• Develop technical documentation including training, installation and FAQs
• Drive quality out of the QA organization including figuring out appropriate briefing process, kick-off, radar/ticket tracking and escalation, and regression plans

Minimum Qualifications

• 5+ years experience in developing and automating tests
• Expert in designing functional and regression testing, and writing test cases
• Deep understanding of software development and the QA lifecycle
• Scripting experience with Python
• Experience with macOS, iOS, i PadOS, Vision

OS and Apple hardware:

• Experience with Unix-based systems and their command-line tools
• Meticulous, with strong organizational skills
• Ability to collaborate with other engineers, product owners, and designers to identify and solve challenging problems
• Version Control: Knowledge of GitHub
• Enthusiastic about learning and teaching

Preferred Qualifications

• Bachelor's degree in Computer Science / Computer Engineering
• Experience with Vision Pro
• Experience with testing continuity features
• Swift, XCUI Test or Quick experience
• Comfortable working with content in foreign languages
• Experience documenting technical guides for internal audiences
• Ability to design, develop, test, deploy, maintain, and improve AI-focused software features
• Experience in having maintained equipment in large labs
• Comfortable testing network hardware and running network specific testing
• Evangelize software testing best practices and lead by example

Equal Opportunity

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.