Career Category

Sales & Marketing Operations:

Job Description

Join Amgen’s Mission of Serving Patients:

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

National Account Executive, Trade and Channel Development

What you will do

Let’s do this. Let’s change the world. In this vital role you will be a key member of the U.S. Value & Access team and reports to the Director of Trade & Channel Development. This role manages national and regional specialty pharmacy partnerships and serves as the primary liaison across payer, brand, and patient services teams. The NAE leads contract negotiations, develops fee-for-service programs, drives operational excellence, and ensures high-quality patient access outcomes.

Responsibilities:

• Serves as the primary point of contact for specialty pharmacy relationships across key national and regional accounts, often in collaboration with payer teams.

• Partners with specialty pharmacies on contract development, including establishing and managing fee-for-service programs.

• Leads planning, tracking, and implementation of specialty pharmacy programs by acting as the business unit liaison across cross-functional teams.

• Supports implementation of complex, cross-functional projects, including evaluation of business requirements, development of achievable objectives, and coordination of interdependent activities.

• Demonstrated experience supporting Rare Disease therapies, with a clear understanding of complex patient journeys, small patient populations, and high-touch support models.

• Hands-on experience working with specialty pharmacies, including knowledge of pharmacy operations, service models, and execution workflows.

• Working knowledge of pharmacy and medical benefit channels, including how benefit design, reimbursement, and distribution impact therapy access and operational execution.

• Proven ability to support or lead cross-functional initiatives involving patient access, reimbursement, brand, legal, and operations partners.

• Experience managing program implementation and performance, including defining KPIs, tracking outcomes, and driving continuous improvement.

• Develops and manages specialty pharmacy programs such as Pharmacy-based patient clinical management programs, Provider support programs, Pharma services, and Pharmacy and medical benefit clinical programs

• Monitors program performance and influences continuous improvement initiatives to optimize competitive position and outcomes.

• Develops project scope statements, performance standards, and quality criteria in collaboration with stakeholders (e.g., Brand Teams, PAR, CAPS, MAT, GSS, Legal).

• Applies appropriate quality management methods, defining KPIs and program metrics to ensure operational excellence.

• Travels to specialty pharmacies as needed to support program implementation and partnership success.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is someone with these qualifications.

Basic Qualifications:

• Doctorate degree and 2 years of pharmacy channel and negotiation experience OR

• Master’s degree and 6 years of pharmacy channel and negotiation experience OR

• Bachelor’s degree and 8 years of pharmacy channel and negotiation experience OR

• Associate’s degree and 10 years of pharmacy channel and negotiation experience OR

• High school diploma / GED and 12 years of pharmacy channel and negotiation experience

Preferred Qualifications:

• Experience in specialty pharmacy operations, pharmacy benefit management (PBM), or health plan environments

• 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources.

• Call center or reimbursement hub management experience (direct or partner oversight)

• Prior experience in Access and Reimbursement program development, marketing, sales, or operations

• Knowledge of managed care and pharmacy benefit cost management strategies

• Advanced analytical skills, including proficiency in Microsoft Excel

• Project and process management experience, with a track record of on-time delivery

• Strong written and verbal communication skills, capable of translating business needs into operational programs and achieving alignment across internal and external stakeholders

• Demonstrated success working collaboratively within a matrix environment

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

174,107.00 USD - 214,294.00 USD