Career Category

Human Resources

Job Description

ABOUT THE ROLE

Role Description:

We are seeking a highly experienced and strategic Benefits Manager to support and evolve our global benefits programs. This role supports the execution of benefits strategies across EMEA and JAPAC regions, ensuring alignment with business needs, local market practices, and regulatory requirements. The ideal candidate is a strong collaborator with solid experience in benefits design and operations, exceptional problem‑solving skills, and the ability to work cross‑functionally in a global environment. Candidate should have strong stakeholder management skills, and a passion for building innovative and scalable programs.

Roles & Responsibilities:

Strategic Program support

• Support the development and execution of regional and global employee benefits strategies aligned with Amgen’s guiding principles.
• Conduct research on market trends, regulatory updates, and competitive practices to inform plan design and program changes.
• Assist with benefits‑related activities for mergers and acquisitions, including data gathering, due diligence, and supporting integration plans.

Program Oversight & Vendor coordination

• Support the design, delivery, and execution of global benefits programs including medical, insurance, retirement, leave, wellness, and other perquisites.
• Ensure consistency in employee experience and program governance across all locations while allowing for local customization.
• Foster a strong relationship with global broker to ensure global approach is executed accordingly via local brokers and vendors and that review of benefit programs and partners is completely consistent.
• Support vendor evaluation, selection, and relationship management globally
• Ensure cost efficiency, service quality, and contract performance across benefits providers

Governance & Compliance

• Support the maintenance of global benefits policies, ensure legal and regulatory compliance across jurisdictions, and mitigate risks through robust governance frameworks.
• Partner with legal, finance, HR operations, and external advisors to monitor legislative changes, seamless integration and ensure compliance.
• Support internal and external audits and maintain meticulous records and documentation to ensure compliance.
• Assist with the technology‑related compliance activities including Third Party Risk Assessments (TPRA)

Analytics & Communication

• Assist in analyzing benefits program effectiveness and benchmarking data to inform recommendations.
• Partner with benefit operations team to drive global employee understanding and engagement through targeted benefits communication and education strategies.
• Utilize data analytics and employee feedback to understand benefits utilization, inform design decisions, and improve employee experience.
• Assist in preparing dashboards, reports and presentations for leadership showing critical data, trend utilization and to highlight impact and recommend improvements.

Team Collaboration and Development

• Work collaboratively within the global Benefits team to support shared goals, process improvement, and operational excellence.
• Participate in learning opportunities to continuously enhance benefits subject‑matter expertise

Basic Qualifications and Experience:

• 8+ years of progressive experience in benefits or total rewards
• Strong knowledge of benefits trends, market practices, and regulations globally.
• Experience supporting benefits programs across multiple countries or regions.
• Experience collaborating with vendors, brokers, and cross‑functional stakeholders.
• Strong analytical and problem‑solving skills, with the ability to interpret data and provide insights.
• Effective communication and presentation skills.
• Experience with global HRIS platforms (i.e. Workday) is preferred.
• Experience working in a large, diverse, global organization.
• Exceptional communication, presentation, and interpersonal skills with the ability to influence and engage stakeholders at all levels
• Strong project management skills, with the ability to manage multiple initiatives and deadlines in a fast-paced environment
• Preferred to have GRP, CCP or CBP certification

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