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Information Systems:

Job Description

About Amgen

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today.

ABOUT THE ROLE

Role Description:

The Senior Manager, Program Management Amgen India Team Lead, leads a program management team that supports cross-functional drug development across multiple programs and therapeutic areas. This role manages and develops a team of Project Managers that has a variety of responsibilities including: building and maintaining integrated, cross-functional plans and timelines; supporting global regulatory filings; ensuring planning and timeline data quality; developing dashboards and other tracking and visualization tools. The Senior Manager ensures the team is staffed and deployed to match changing business priorities, and provides senior leaders with a clear, integrated view of assignments, workload, risks, and recommended options.

This leader sets and maintains consistent standards for program management execution, including tools, processes, and reporting quality, and helps the organization adopt new ways of working, including artificial intelligence-enabled approaches that improve speed, consistency, and transparency.

The position is based in Hyderabad and works across Amgen’s global footprint, requiring reliable time zone coverage and strong asynchronous collaboration.

Group Purpose

Commercialization is Amgen’s Framework for Bringing Molecules from the Lab through the Clinic and to Patients. There are few processes that are more central to Amgen than Commercialization.

Commercialization, Program and Portfolio Management (CMZ) is also a cross-functional organization that partners with Research & Development, Global Commercial Operations, Operations and Amgen Technology & Medical Organizations in the Commercialization of Amgen products around the globe. To effectively serve patients, we build differentiated strategies to maximize the product value based on local insights. Commercialization is key to our Company’s past and future success.

Job Summary

In this role, you will lead and develop a team of high-performing Project Managers and ensure the right coverage is in place to support a portfolio of programs. You will regularly assess workload and capability, recommend staffing and assignment changes, and communicate clear updates to senior stakeholders on program status, coverage, constraints, key challenges, and options.

You will also drive consistent execution by defining expectations for how the team plans, tracks, and reports work, and by reinforcing disciplined follow-through on commitments. You will partner closely with senior leaders and cross-functional teams to align priorities, deliverables, and ways of working, including practical use of AI-enabled solutions where they add value.

Roles & Responsibilities:

People Leadership and Team Development

• Lead, coach, and develop a team of Project Managers, including hiring, onboarding, goal setting, performance reviews, and development planning
• Provide ongoing coaching and mentoring through regular one-on-ones, real-time feedback, and support for individual performance and growth
• Set clear expectations for execution quality, communication, and ways of working; reinforce a high-performing, respectful team culture
• Build and maintain a training and capability plan (role readiness, tools, templates, reporting expectations, and leadership communication)
• Support career development by identifying growth opportunities, clarifying career paths, and providing guidance on skills needed for progression
• Address capability or performance gaps early with structured coaching plans, targeted training, and role adjustments when needed
• Establish sustainable working norms across a global footprint, including creating robust overlapping time zone coverage, meeting windows, and strong asynchronous practices

Demand Intake, Capacity, and Prioritization

• Lead intake and triage of program support requests, confirming scope, priority, and expected outcomes with key stakeholders
• Maintain a regular view of team capacity, workload, and coverage; rebalance assignments as priorities shift
• Provide clear staffing recommendations when demand changes (add resources, shift coverage, reduce scope, or sequence work)
• Anticipate near-term and longer-term needs and drive hiring and succession planning in partnership with talent acquisition and Human Resources
• Ensure the team maintains focus on priorities, delivers on time and that priority conflicts are surfaced early with options.

Stakeholder Collaboration and Communication

• Partner with senior leaders to align priorities, assignments, and expected deliverables across supported programs
• Provide clear leadership updates on program status, team coverage, constraints, key challenges, and recommended options and tradeoffs
• Align with cross-functional leaders to confirm roles, handoffs, timelines, and expectations for key deliverables
• Facilitate early escalation when work is at risk of not meeting expectations or timelines due to capacity, dependency, or priority changes, and drive alignment on a path forward
• Reinforce strong communication practices across the team (clear writing, timely updates, action ownership, and closed-loop follow-through)

Standards, Compliance, and Continuous Improvement

• Define, implement, and continuously improve program management standards for tools, templates, reporting, and quality expectations
• Ensure the team follows applicable policies, procedures, and required compliance practices within scope
• Ensure quality and coach for consistency, clarity, and completeness
• Identify opportunities for process improvements and recommend and leverage practical AI-enabled solutions
• Drive disciplined follow-through on commitments across the team’s scope and reinforce accountability for outcomes

Basic Qualifications and Experience:

• Bachelor’s/Master's degree and 12 - 18 years of cross-functional program management experience in large and/or small molecule pharmaceutical programs, including global submissions
• 5 plus years of people leadership experience, including coaching, motivating, performance management, and development of direct reports

Functional Skills:

Must-Have Skills:

• Experience in large and/or small molecule pharmaceutical industry, supporting late-stage drug development, global filings, commercialization
• People leadership and team development experience, including coaching, performance management, and building team capability
• Proven ability to lead cross-functional teams and influence outcomes without formal authority in a global, matrixed environment
• Strong executive communication skills, including translating complex information into clear updates, risks, and options for senior leaders
• Strong program management capability, including integrating timelines, status, risk, and resourcing into a clear, actionable view; proficient with common program management and visualization tools (e.g., Planisware, Smartsheet, MS Project, One Pager, Tableau)
• Experience working in regulated environments and ensuring teams follow documented processes and compliance expectations

Good-to-Have Skills:

• Experience establishing standards across a program management team (tools, templates, reporting expectations, quality)
• Experience with AI-enabled or digital ways of working applied to planning, reporting, or execution discipline

Soft Skills:

• Sound judgment and problem solving (anticipating issues, resolves complexity, makes practical tradeoffs)
• Prioritization and organizational skills (manage competing demands, create clarity, drives follow through)
• Global collaboration and cultural awareness (effective across time zones, strong asynchronous working practices)

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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