At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Colleague Experience Technology Services (CETS) organization supports delivering technical solutions and engineering in support of corporate and colleague products within American Express.  As part of that organization, the CETS Data & Analytics engineering team develops best-in-class solutions to support the data and analytical needs of our stakeholders coming from a variety of Line of Business domains.  The Manager, Delivery Manager will support the CETS Data & Analytics engineering team by leveraging technical knowledge to drive delivery of multi-disciplinary projects across technical, regulatory, and business requirements - from beginning to end.  They will translate business objectives into execution strategy and anticipate, track and resolve risks, dependencies, and impediments to project delivery.

How will you make an impact in this role?

• Oversees the delivery of technology projects and coordinates with leadership, stakeholders, and technical teams to drive successful project outcomes and implement best practices
• Collaborates with engineering teams to drive alignment on architectural approaches and technical strategy to execute delivery.
• Responsible for tracking delivery, and activities related to medium to high complexity initiatives by adding to design discussions, issue resolution, and removing obstacles to ensure program goals are met.
• Embraces the technology software delivery lifecycle process and agile principles and role models a continuous improvement mindset.

Minimum Qualifications

• 3+ years in program delivery and project management
• Experience managing multiple initiatives, priorities, and teams
• Bachelor's Degree in technical discipline or equivalent work experience required
• Independently defines problems and identifies solutions in the face of ambiguity
• Understands and aligns priorities to the program vision and strategy
• Technical knowledge sufficient to understand and discuss technical challenges and systems design
• Ability and aptitude to learn and understand new technologies quickly in the context of strategy and delivery
• Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus
• Technical problem solving and issue-resolution abilities
• Adaptive communication style including strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders
• Demonstrated knowledge of project management process, project management software tools, templates, and management techniques

Preferred Qualifications

• Experience with Agile/SAFe/Lean methodologies a plus
• Certifications in project management methodologies is preferred
• Experience with Data Warehouses, Data Lakes, or Big Data a plus
• Experience with Business Intelligence, including ML and Gen AI, a plus
• Experience with Access Management, Compliance, and Data Privacy a plus

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.