Directly manage creative planning, execution, and production for high-complexity projects. 

Work closely with project team leads to proactively drive end-to-end project delivery (e.g., timeline management, risk assessment, and hard cost budget management) for a given set of projects. 

Ensure projects are delivered on time, on budget and at the highest quality level. 

Proactively assess any risks and escalate any issues if needed. 

Manage handover of projects between the studio and OnBrand teams, setting up project planning discussions, discovery facilitation, creative kick offs, creative, internal and marketer reviews and driving status meetings 

Partner with Account Leads and Creative Strategists to ensure client requests are feasible, in-scope, and in-budget. 

Leverage agency systems and tools (e.g., Workfront) for overall work-planning, team communication, and project management. 

Develop and establish strategic tooling governance and enterprise enablement frameworks to support effective cross-functional program delivery where no prior structure existed. 

Drive complex, multi-workstream programs delivering integrated digital and content assets across multiple channels. 

Provide strategic governance and cross-functional orchestration to drive aligned, effective program delivery. 

Mentor junior project managers on the team, prioritizing mentorship and coaching through feedback. 

Stay up to date with the latest marketing trends, technologies, and best practices. 

Help maintain a friendly, team-oriented atmosphere through clear communication and a collaborative mindset. 

Experience partnering with international markets (including Canada and the UK), with an understanding of regional nuances and market dynamics. 

Highly detail-oriented, with the ability to differentiate between U.S., UK, and Canadian Card Member needs, language, and value propositions 

Proven ability to collaborate with international marketing teams to align on region-specific priorities, goals, and performance metrics. 

Comfortable operating in dynamic environments with shifting priorities; demonstrates agility and a strong ability to learn quickly. 

Minimum Qualifications: 

7+ years of experience as a Creative Project Manager from a leading creative agency, in-house brand or internal COE. 

Strong knowledge of creative production (print, digital, emails, OOH, branding). 

Excellent organizational, communication, and interpersonal skills. 

Excellent follow through and ability to keep projects on track and delivered on time. 

Strong knowledge of project management methodologies 

Ability to adapt quickly and be open-minded to learning new skills and adaptable to changes to workflow 

Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.) 

Experience with or ability to quickly learn OnBrand tools and systems such as Adobe Workfront.