At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

• Key Responsibilities
• User Acceptance Testing (UAT) – Pre & Post Activities
• Assist in preparation of UAT test scenarios, test cases, and test data.
• Support coordination with stakeholders for UAT planning and execution.
• Perform pre-UAT validations to ensure test environments and data are ready.
• Execute test cases during UAT and document results accurately.
• Track defects, manage logs, and perform post-UAT validations after fixes.
• Functional Testing & SIT Support
• Conduct functional testing based on requirements and user stories.
• Support System Integration Testing (SIT) by executing assigned test scripts.
• Report defects with clear documentation and assist in defect triaging.
• Collaborate with tech and product teams to validate fixes and enhancements.
• Monitoring & Reporting
• Support ongoing monitoring of key processes, test progress, and issue resolution.
• Prepare daily/weekly status reports, dashboards, and documentation.
• Maintain structured documentation for test cases, results, and project artifacts.

Minimum Qualifications

• Graduation BA/B.sc/ BA LLB/any relevant field

Preferred Qualifications

• Experience working on excel/PowerPoint/any projects in research

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Cab facility
• Free meals
• Flexible working model with hybrid arrangement
• Training and development opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of contractual employment as an Apprentice with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Apprentices will be required to abide by Blue Box values and always maintain Code of Conduct.