At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The U.S. Consumer Services and Membership Digital Experiences Technology (USCDT) team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

We are building the next generation of our advertising and commerce media platform, Amex Ads, to redefine how brands engage with Amex customers in a privacy-first and data-rich environment.

How will you make an impact in this role?

In this role you will lead the end-to-end technical architecture, development, and delivery of the advertising platform powering this business. You will shape how Amex’s unique data assets and digital properties come together to drive relevant, high-performance advertising experiences at scale. This is a hands-on technical leadership role for someone who has built and scaled advertising or retail media technology systems at a global scale.

Key Responsibilities include:

Technology Strategy & Architecture

• Define the technical vision and architecture for the Amex Ads platform — spanning audience creation, targeting, delivery, optimization, and measurement
• Build high-scale, low-latency data systems capable of powering billions of ad decisions daily across Amex’s ecosystem
• Lead architectural design for privacy-first data processing, real-time decisioning, and event-stream analytics
• Evaluate and integrate with external adtech systems (DSPs, SSPs, CDPs, measurement partners) with a focus on security, reliability, and data integrity

Engineering Leadership

• Lead an engineering organization of software engineers, data engineers, and architects focused on ad tech innovation and scale
• Establish engineering excellence through code quality, system observability, automated testing, and production reliability (SRE)
• Champion platform performance, scalability, and latency optimization across the ad delivery stack
• Mentor engineers and create a culture of innovation, ownership, and continuous improvement

Collaboration & Cross-Functional Leadership

• Partner with Product, Data, and Business teams to translate business objectives into scalable technical capabilities
• Engage with executive stakeholders to communicate technical strategy, trade-offs, and platform evolution

Qualifications

• 15+ years of experience in software engineering, including 8+ years in senior technology leadership roles
• Proven success building or scaling ad tech or retail media platforms (e.g., ad serving, targeting, RTB, audience management, attribution)
• Expertise in large-scale distributed systems, real-time data pipelines, and stream processing frameworks
• Deep understanding of ad serving architectures, event-based systems, machine learning integration, and campaign management technologies
• Experience leading multi-disciplinary engineering teams (backend, data, ML, SRE, and platform)
• Track record of hands-on technical leadership — setting architectural direction, reviewing design docs, and guiding technical execution
• Excellent communication skills with the ability to influence executives and technical teams alike
• Bachelor’s degree in Computer Science or related field; advanced degree preferred

Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions