At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

American Express Global Merchant Network Services (GMNS) manages all aspects of our vitally important merchant relationships. The Business Solutions Intern will play a key role in supporting the GMNS organization that will provide support to the first Line of Defence (1LoD) and will require working closely with stakeholders across Business Unit, Control Management, Compliance, Legal and Risk to enable protection and growth for the GMNS business.

Key Duties & Responsibilities

• Support GMNS PMO in managing regulatory change implementation with regular status reporting
• Support coordination within internal and external audits
• Support business in Control implementation by timely testing of controls and remediation
• Work with GMNS Control Management and Risk Advisory teams to identify the root cause and align with Control Management
• Support Quality & Oversight stakeholders required to effectively manage cross-business initiatives

Preferred Qualifications

• Strong analytical, problem-solving, and attention-to-detail capabilities.
• Excellent communication and collaboration skills.
• Proficiency in Microsoft Excel and PowerPoint for data and reporting tasks.

This is a 12 month contractual role

Learning Outcomes & Growth

• Gain end-to-end exposure to Merchant lifecycle management, testing processes, and business analysis within a global fintech environment.
• Develop practical skills in requirement management, testing, data analysis, and stakeholder coordination.
• Learn agile delivery, quality assurance, and customer experience design frameworks.
• Build a strong foundation for roles such as Business Analyst, Product Associate, QA Engineer, or Product Owner.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Cab facility
• Free meals
• Flexible working model with hybrid arrangement
• Training and development opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of contractual employment as an Apprentice with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Apprentices will be required to abide by Blue Box values and always maintain Code of Conduct.