At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Senior Project Manager – Recruitment Systems and Capabilities sits within the Talent Acquisition Center of Excellence (TA COE) and plays a critical role in advancing the Colleague Experience Group (CEG) strategy by modernizing, optimizing, and continuously improving recruitment systems and capabilities.

This role owns the ongoing evolution of our recruitment technology ecosystem, with a strong focus on Oracle Recruiting Cloud (ORC). The role ensures recruitment platforms deliver a simplified, integrated, and data-driven experience for candidates, recruiters, and hiring leaders, while maintaining strong governance, controls, and compliance

Operating at the intersection of Talent Acquisition, Product, Technology, and Risk, this role acts as a business systems and delivery lead, translating business and user needs into scalable system enhancements and supporting senior leadership decision-making through insights, metrics, and external benchmarking.

Key Responsibilities

• Recruitment Systems Ownership: Own and continuously enhance recruitment systems, with primary accountability for Oracle Recruiting Cloud, ensuring platforms deliver a simplified, integrated, and compliant experience.
• Requirements & Solution Delivery: Act as a senior business systems lead by gathering user requirements, translating needs into functional specifications, and partnering with Product and Technology teams to design, validate, test, and deploy system enhancements.
• Program & Stakeholder Management: Lead complex, cross-functional initiatives across TA, Technology, Operations, Risk, and Change partners, managing dependencies, risks, and timelines.
• Process Optimization & Automation: Identify and prioritize opportunities to streamline recruitment processes, reduce manual effort through automation, and improve recruiter, hiring leader, and candidate experience.
• Release & Change Management: Manage ongoing platform evolution, including Oracle quarterly releases, ensuring effective impact assessment, prioritization, adoption, and change readiness.
• Data-Driven Insights & Executive Support: Develop metrics, track KPIs, and synthesize system data, user feedback, and external benchmarking to support leadership decision-making and demonstrate measurable outcomes.
• Change Leadership: Support adoption and sustained use of recruitment capabilities by enabling stakeholders to anticipate, embrace, and lead change.

Required Qualifications

• 5+ years of professional experience in project management, systems implementation, or product delivery.
• Demonstrated experience working within Talent Acquisition or HR technology environments.
• Strong business systems analysis skills, including requirements gathering, documentation, and validation.
• Proven ability to lead complex initiatives across multiple stakeholders in a large, global organization.
• Exceptional stakeholder management, collaboration, and communication skills.
• Strong analytical skills with the ability to use data to inform decisions and influence outcomes.
• Excellent presentation skills and executive presence, with experience supporting senior leadership.

Preferred Qualifications

• Hands-on experience implementing, supporting, or enhancing Oracle Recruiting Cloud (strongly preferred).
• Experience within a Talent Acquisition Center of Excellence or HR product organization.
• Direct experience managing quarterly Oracle releases and post-implementation optimization.
• Familiarity with recruitment compliance, governance, and risk considerations.
• Experience leveraging external benchmarking to inform system or process strategy.
• Background in large-scale transformation, modernization, or platform optimization initiatives.

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
  For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.