At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Business Unit/ Role Specific Info:

As part of the Colleague Experience Group, Colleague & Labor Relations (CLR) focuses on providing advice and support to colleagues and people leaders to resolve workplace issues, develop and interpret policies, and help manage employee conduct and performance. Our mission is to drive a fair and consistent colleague experience, support the business and deliver the highest quality employment and labor relations solutions

How will you make an impact in this role?

• Assist CLR in administrative aspects such as compiling and preparing documentations for Labor Office and Industrial Court, drafting letters to regulatory bodies, filing of softcopies of documents to the designated repository for active litigation cases.

• Conduct and perform research on current labor practices, regulations, and case laws to support CLR in advisory matters.

• Support CLR team to liaise with stakeholders to request documents on active cases.

• Notify and perform first stage of periodic policy review.

Qualifications & Skills:

• Currently pursuing a degree in legal or human resources

Additional Information:

• Location: Kuala Lumpur

• Starting Date: Monday 27 April 2026

• Duration: 3 months

• Hours: Full-Time

• Year of Study: Bachelors

• Penultimate or Final Year of Study

This internship requires you to be available for a period of 3 months.

Employment eligibility to work with American Express in Malaysia is required as the company will not pursue visa sponsorship for these positions.

American Express is committed to providing a meaningful learning experience for all interns. Internships are subject to the following terms:

• A Flexible working model, with hybrid or onsite arrangements depending on the role and business needs.

• All internship opportunities are offered solely as temporary learning and development experiences.

• An internship does not constitute employment with the Company and does not create any employer-employee relationship under Malaysian law.

• For the avoidance of doubt, notwithstanding any discretionary benefits the Company may choose to offer as part of the internship program, which may be amended or withdrawn at any time at the Company’s sole and absolute discretion, interns are not entitled to statutory benefits or any other employment-related rights.

• Participation in an internship does not guarantee future employment with the Company.

• All internship offers by American Express are conditional upon the successful completion of a background verification check, subject to applicable laws and regulations.