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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
American Express Company seeks Directors, Digital Product Management to collaborate and coordinate across computer engineering and digital products teams, processing work through the product life cycle from discovery to development. Define risk management solutions and capabilities to scale across all digital acquisition products and journeys, and articulate architecture solutions to multiple audiences and levels. Devise release strategies in order to meet business outcomes and targets. Perform solution architecture for digital acquisition by leveraging software design concepts. Improve digital journeys of customers, drive service standardization, and improve digital solutions. Elevate the portfolio’s platform in collaboration with solution and enterprise architects.
Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of experience with digital product development and business analysis in an enterprise setting. Experience must include 2 years of experience with each of the following: translating technical and business objectives into software solutions; software development lifecycle and product launching capabilities in Agile and Scrum environments; performing data analysis to gain organizational insights; creating workflow diagrams using Visio; linking business requirements and conducting User Acceptance Testing; data visualization, reporting, and dashboarding to track key business indicators and product performance; business logic implementation; ensuring product security standards and protocols to authenticate, encrypt, and audit log data using SAML and XSS; building intuitive UI applications and optimizing UI performance, including throughput, response time, and resource utilization; functional prototyping of product use-cases to gain iterative customer feedback and implement business solutions; and supporting cloud-based applications (SaaS) hosted on AWS and SQL queries. Telecommuting is available up to 2 days per week.
Job Location: Phoenix, AZ
Salary Range: $144,250.00 to $256,250.00 annually
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.
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About American Express

American Express
PublicAmerican Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment cards. It is headquartered at 200 Vesey Street, also known as American Express Tower, in the Battery Park City neighborhood of Lower Manhattan.
10,001+
Employees
New York
Headquarters
Reviews
3.3
10 reviews
Work Life Balance
2.8
Compensation
3.2
Culture
2.5
Career
3.0
Management
2.0
45%
Recommend to a Friend
Pros
Good benefits and compensation
Training and professional development provided
Well-structured company with high-level professionals
Cons
Micromanagement and lack of trust from leadership
Fast-paced, high-stress work environment
Poor work-life balance with extended hours expectations
Salary Ranges
0 data points
Junior/L3
L3
L4
L5
L6
Principal/L7
Senior/L5
Staff/L6
Junior/L3 · Band 30
0 reports
$106,316
total / year
Base
-
Stock
-
Bonus
-
$90,369
$122,263
Interview Experience
10 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Offer Rate
10%
Interview Process
1
Application Review
2
HireVue Pre-Screening
3
Technical Phone Screen
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Behavioral Interview
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Final Round Interview
6
Offer
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