Jobs

Senior Manager - Digital Product Management (Issuance Services)
New York, New York, United States; Sandy, Utah, United States; Phoenix, Arizona, United States; Sunrise, Florida, United States; Atlanta, Georgia, United States
·
On-site
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Full-time
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1mo ago
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
How will you make an impact in this role?
American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products and services to help them run and grow their business. Within GCS Products, the Commercial Card Product and Platform Development team is seeking a dynamic individual to help create and bring to market the next generation of card, virtual card, and spend controls capabilities through API products.
Responsibilities:
- Engage in early strategic planning and discovery to define MVP scope, point-of-arrival vision, and phased delivery approaches that balance near term impact with long-term scalability
Lead the E2E development of domain capabilities and API products that enhance efficiency, scalability, and meet customer needs across the business ecosystem
Drive collaboration with engineering, business stakeholders and cross-functional teams to align priorities, resolve trade-offs, and accelerate delivery of high impact initiatives
Identify opportunities to enhance existing capabilities to improve scalability and speed to market
Proactively identify inefficiencies in current processes and create strategies to streamline workflows to improve outcomes
Leverage data-driven insights to refine digital capabilities, optimize usability, and drive adoption at scale
Communicate strategies, progress, and outcomes to senior leadership and updates to senior leadership and key stakeholders
Foster a culture of accountability, collaboration, and coaching team members while modeling execution excellence
Minimum Qualifications:
Experience in digital product management/product development
Strong technical background with an understanding of API and domain architecture
Proven ability to identify and understand business needs, turn them into technology solutions, and effectively prioritize the roadmap for delivery
Proven track record in leading large product initiatives from concept to execution
Strong ability to collaborate across teams and drive alignment on priorities and execution
Experience defining and delivering product roadmaps, managing multiple priorities while adapting to evolving business needs
Strong analytical skills with experience using data and research to guide decision-making
Proficiency in documenting business solutions to ensure a clear understanding of platform capabilities and their role in product development
Familiarity with agile methodologies and product development frameworks
Bachelor's degree in business, computer science, engineering, or a related field
Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
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About American Express

American Express
PublicAmerican Express Company or Amex is an American bank holding company and multinational financial services corporation that specializes in payment cards. It is headquartered at 200 Vesey Street, also known as American Express Tower, in the Battery Park City neighborhood of Lower Manhattan.
10,001+
Employees
New York
Headquarters
Reviews
3.3
10 reviews
Work Life Balance
2.8
Compensation
3.2
Culture
2.5
Career
3.0
Management
2.0
45%
Recommend to a Friend
Pros
Good benefits and compensation
Training and professional development provided
Well-structured company with high-level professionals
Cons
Micromanagement and lack of trust from leadership
Fast-paced, high-stress work environment
Poor work-life balance with extended hours expectations
Salary Ranges
0 data points
L2
L3
L4
L5
L6
L2 · ヒューマンリソーシズ L2
0 reports
$168,350
total / year
Base
$67,340
Stock
$84,175
Bonus
$16,835
$117,845
$218,855
Interview Experience
10 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Offer Rate
10%
Interview Process
1
Application Review
2
HireVue Pre-Screening
3
Technical Phone Screen
4
Behavioral Interview
5
Final Round Interview
6
Offer
Common Questions
Coding/Algorithm
Behavioral/STAR
Technical Knowledge
Past Experience
Culture Fit
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