At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Enterprise Strategy is the internal consulting division of American Express. Consulting teams work directly with the CEO, the executive team, and senior leaders to provide thought leadership and an external perspective on the most important strategic priorities of the company.

In addition to driving impactful strategies that will shape the future of American Express, the Enterprise Strategy team’s mission includes attracting and developing top talent to become future leaders of the company and our industry.

How will you make an impact in this role?

As a Talent Management Manager, you’ll work within the Chief Strategy Officer’s executive office to support the team’s mission to attract and develop top talent. You will report to the Director of Talent Management and collaborate closely with colleagues across our London, Gurgaon, and New York offices, as well as with CEG partners. You’ll drive thought leadership and excellent project and stakeholder management to fulfill Enterprise Strategy’s talent goals.

Responsibilities include:

• Partner closely with Enterprise Strategy’s London and India office leadership teams on office-specific programming, recruiting, and other talent initiatives
• Talent Acquisition:Provide thought partnership on recruitment strategies and provide feedback throughout each recruiting process
• Manage campus recruiting logistics in collaboration with CEG colleagues
• Support experienced hire recruiting, including reviewing CVs, coordinating interviews, and tracking candidates
• Develop and deliver marketing content to attract talent
• Track and synthesize application and hiring data, extracting insights to inform recruiting strategy
• Learning & Development:Support training development, delivery, and program coordination including scheduling and coordinating with internal and external facilitators
• Collect feedback and support training assessment to inform curriculum enhancements
• Research training best practices and resources
• Own onboarding manuals and take lead on new hire onboarding processes
• Manage headcount tracking to inform recruiting and succession planning
• Track budget and collaborate with external vendors as needed, in partnership with Chief of Staff office
• Support immigration process coordination for ES colleagues
• Support special projects as needed

Minimum Qualifications:

• Proven experience in talent management, recruitment, learning & development, training, or program/project management preferred
• Experience managing multiple concurrent projects end-to-end with strong organizational skills
• Ability to collaborate with stakeholders
• Strong verbal and written communication skills
• Strong sense of integrity, with the ability to handle sensitive issues and maintain confidentiality
• Intellectual curiosity and a commitment to continuous improvement
• Experience working with consulting teams or in a consulting environment is a plus
• Bachelor’s degree required

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.