At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Role Overview

Product Director, Oracle Transformation Delivery will lead large-scale, enterprise-wide transformation initiatives across the Procure-to-Pay (P2P) process using Oracle Cloud Procurement solutions. This role owns the product-led delivery of Oracle Cloud capabilities across global business units—driving disciplined design, execution, and deployment while ensuring solutions are scalable, compliant, and built for long-term ownership.

The Director partners closely with Payment Strategy & Operations, Finance, Technology, Tax, Capabilities, Business and System Integrator teams to translate strategy into product-ready solutions, driving cross-functional alignment and managing enterprise dependencies. The role represents the Product organization throughout delivery, ensuring outcomes are fit for sustained ownership and operational excellence at scale.

Key Responsibilities

Program Execution

· Provide Product leadership and oversight for the enterprise-wide rollout of Oracle Cloud Procurement across multiple geographies and business units, ensuring delivery outcomes align with long-term platform ownership and BAU sustainability.

• Own executive-level Product governance, including prioritization trade-offs, funding decisions, and risk acceptance in partnership with Technology and Business leadership.
• Provide Product decision governance and approval for key functional and architectural design outcomes, ensuring alignment with enterprise standards, scalability, and long-term platform strategy.
• Support change management, training, and adoption strategies to enable effective transition to business teams.
• Manage vendor relationships (Oracle, system integrators, and consulting partners) to ensure high-quality delivery and performance.

Functional Design

o Establish and govern Oracle Cloud Procurement functional design standards, promoting fit-to-standard adoption, process standardization, and control-by-design.

• Partner with enterprise technology services to lead solution design, fit-gap analysis and solution architecture reviews for all Oracle Cloud Procurement modules that successfully align with procurement needs while enabling optimal user experience
• Review and validate key functional and architectural decisions from a Product viability and scalability standpoint.

o Own Product accountability for integration strategy, ownership models, and support readiness across Oracle Cloud Procurement integrations.

· Compliance, Controls & Quality Assurance

• Oversee Product-level quality standards to ensure accuracy, resilience, and operational reliability of Procure-to-Pay capabilities.
• Partner with Risk, Controls, and Audit teams to ensure sustained audit readiness post-implementation.
• Develop and maintain system controls in alignment with RCSA.
• Govern changes and enhancement decisions to protect platform integrity while enabling business evolution.
• Develop and execute a structured handover strategy to transition product ownership, incident management, and enhancement intake to the Product (BAU) organization post-stabilization.

People Leadership & Team Development

• Lead, coach, and inspire a team of functional and technical consultants, fostering collaboration, accountability, and high performance.
• Build a strong Product organization with deep Oracle Cloud expertise, reducing reliance on external partners over time.
• Drive simplification, standardization, and long-term reduction of platform complexity.

Qualifications & Experience

• Bachelor/Master’s degree in Business, Finance, Accounting, or Information Systems; MBA preferred, or equivalent executive education preferred.
• 15+ years of experience in Finance / Procurement platforms, ERP environments, or large-scale global transformation programs.
• Deep understanding of Oracle Fusion Cloud P2P capabilities and operating models (hands-on earlier in career).
• Experience transitioning enterprise platforms from transformation into scalable, governed BAU ownership models.
• Strong executive presence with the ability to influence & make decisions without direct control.
• PMP, Oracle Cloud, or Agile delivery certifications preferred.
• Global rollout and localization experience (tax, regulatory compliance, multi-currency banking).
• Exposure to Oracle Integration Cloud (OIC), BI/OTBI, and procurement analytics tools.
• Experience developing transition and governance frameworks for BAU product ownership.

Leadership Competencies

• Execution Excellence: Translates strategy into execution, driving disciplined delivery across multiple, interdependent workstreams.
• Technical Acumen: Demonstrates a strong command of Oracle Fusion architecture, integration frameworks, and data management principles.
• Operational Control: Ensures compliance, data integrity, and risk management across all stages of transformation.
• Collaborative Leadership: Builds trusted relationships across Finance, Technology, and System Integrators to drive unified outcomes.
• People Leadership: Develops high-performing teams through coaching, feedback, and empowerment.

Why Join Us

• At American Express, we’re reimagining how our global finance and supply management systems operate through cutting-edge Oracle Cloud solutions. In this role, you’ll lead a foundational transformation that modernizes our technology landscape, strengthens compliance, and enables future-ready capabilities.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.