At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

As Recruitment Coordinator Specialist you will be responsible for tasks and activities throughout the post-offer lifecycle which include, but are not limited to: tracking candidate progress in applicant tracking system, initiating and monitoring pre-hire diligence, creating offer and contract documentation and support issue resolution.

• Assist with ensuring a seamless post-offer & onboarding experience for candidates, Hiring Leaders & Recruiters

• Ensure operational excellence, triaging key issues that arise during the recruitment process

• Create offer letters and obtain the necessary approvals. Ensure all information is accurately reflected and all supporting documentation is provided

• Ensure data integrity throughout the Post offer lifecycle.

• Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards

• Support for contract generation for New Hires

• Verify and validate offer details to ensure accurate contract creation

Initiate Background Verification checks and support candidates with questions on the process

Inform changes to process and policy documentation

Monitor and respond to the Recruitment Support inbox and escalate queries as required

• Communicate with candidate and provide information/instructions as needed

• Provide support for ad hoc reporting requests as needed

• Contribute to adhoc projects of interest

• Support Recruitment Coordinator activities in other markets as required

Required skills/Capabilities

• Prior experience in recruiting support & administration activities like screening, scheduling, offer management, onboarding etc.

• Ability to effectively and efficiently communicate with candidates, colleagues and internal partners

Proficiency with MS Office applications, Proven analytical skills

• Experience working with an Applicant Tracking System, such as Taleo.

• High level of integrity with ability to handle sensitive issues with complete confidentiality.

• Experience working in a compliance driven organization.

Ability to multi-task, prioritize, and navigate ambiguity

Excellent attention to detail with a proven ability to problem solve

• Ability to perform under pressure and high volumes

• Advanced English level (speaking & writing)

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.