At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The VP Opex COE will lead a team responsible for the planning, reporting, forecasting, capabilities, and analytics at an Enterprise level for one of the largest P&L items at American Express. This role will work closely with other planning and decision support teams in addition to business partners and senior leaders charged with driving transformation at AXP.

The ideal candidate will bring a unique balance of strong analytical, communication and people leadership skills and comfort with ambiguity. They must be able to build solid, trust-based relationships with key stakeholders, while driving process and capabilities enhancements and driving accountability.

Responsibilities:

• Provide thought leadership and creativity in tackling how we invest and targeting efficiency
• Drive capabilities and decision support activities across Enterprise level Opex supporting business units in their forecasting and management
• Lead a team responsible for end-to-end ownership of the Opex planning, forecasting, and results analysis processes, which include the annual plan, monthly R&Os, and Long Range Plan and Executive team presentation materials.
• Ensure financial rigor and integrity of Opex targeting and tracking.
• Build strong relationships with stakeholders, including FP&A teams, decision support teams and business partners.
• Develop materials for Monthly Executive Committee reviews
• Lead a team of 13 FTE across multiple locations

Minimum Qualifications:

• Highly-motivated leader with an ability to drive results independently and solve complex problems

• Exceptional relationship and collaboration skills, including the ability to work in a highly-matrixed environment

• Strong analytics skillset paired with exemplary communication skills with the ability to break down complex ideas into understandable/actionable messages and tailor messages to non-technical audiences

• Strong business acumen and strategic thinking

• Demonstrated ability to manage multiple, disparate projects concurrently without sacrificing quality

• Track record of effectively coaching and developing colleagues

• Ability to make well-reasoned recommendations, from financial, academic, and strategic points of view

• Experience managing processes and big data and analytics preferred

• 10+ years of relevant work experience

• Bachelor’s Degree required, advanced degree in relevant field preferred

Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions