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Returns Debug Engineer

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• Suzhou, China
• Engineering
• 75538

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Job Description

WHAT YOU DO AT AMD CHANGES EVERYTHING:

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.

THE ROLE:

Returns Debug and RMA execution in Quality & Reliability organization, provide supportive functions to the organization to ensure customer quality issue being addressed evoking the required actions via failure analysis to improve product quality.

THE PERSON:

You will also need to possess strong verbal and written communication skills which are essential when working with a global team. A proactive, outstanding teammate who focuses on teamwork, team building, and growing team success.

AMD's environment is fast paced, results oriented and built upon a legion of forward-thinking people with a passion for winning technology!

KEY RESPONSIBILITIES:

• Perform analysis & report writing on customer returns electrical FA, include duplicate customer reported failure on Platform level and perform board level debug, analysis on Automated Test Equipment (ATE) and System Level Test (SLT).

• Customer returns debug covering pre & post Mass Production, field return including Excursion/Critical issue, also cover debug for Defect Part Per Million (DPPM) improvement.

• Drive cross-functional collaboration by proactively engaging with Device Analysis and Product Engineering teams to lead fault isolation and root-cause investigations.

• Identify and define test coverage enhancements that strengthen product quality, prevent customer-facing failures, and support long-term reliability improvements.

• Provide technical direction in diagnosing complex issues, influencing validation strategies, and ensuring findings translate into actionable quality improvements across functions.

• Provide conclusive and convincing results and align with Program/PLQ/Customer Interfacing team on final analysis report writing for customer communication.

• Local product ownership roles that include but not limited to understanding, tracking and releases of ATE/SLT/OSV which covers RMA/OSV program, test program contents, and Go-To person on owned product technical queries.

• Role model as a coach for internal team that able to guide junior on technical challenges that arise during work for specific IP or failure category.

• Other duties as assigned by supervisor.

PREFERRED EXPERIENCE:

• Engineering background, capable of understanding common electrical

ACADEMIC CREDENTIALS:

• Bachelor’s or Master’s degree in Electrical/Electronic Engineering or Computer Engineering with preferred > 5 relevant years of experience

LOCATION:

Suzhou/Kunshan

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.
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