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Area Manager-Fulfillment Centre, Operations

Amazon

Area Manager-Fulfillment Centre, Operations

Amazon

Ludhiana, PB, IND

·

On-site

·

Full-time

·

5d ago

Amazon.com, Inc. is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Jeff Bezos founded Amazon.com, Inc. in 1994 and launched it online in 1995. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

  • Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
    Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.

Sets / clarifies requirements and expectations for Process Assistants.
Measures performance, provides feedback, and holds Process Assistants accountable for their performance and the performance of their functions.
Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
Able to address operational and personnel issues affecting functional area.

Basic Qualifications

  • 1+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

  • 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

Intern

L2 · Revenue Operations L2

0 reports

$163,421

total / year

Base

$65,368

Stock

$81,711

Bonus

$16,342

$114,395

$212,447

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge