The Device Software Services organization is specialized in building foundational platform solutions that cater to a number of critical customer experiences across Amazon devices.
We are hiring a Software Development Manager to lead the Devices Retail Demos team that owns the experience on the Amazon Demo devices in retail stores across the world. The team owns software that enables customers to learn about and try out the features on Amazon devices with the right guardrails to provide a real experience of the device and help make the purchase decision. This is a critical function that provides a direct touch point for customers to experience Amazon devices.
As a Software Development Manager you enjoy taking on hard, ambiguous problems and breaking them down to their simple parts. You are creative, driven, and highly productive. You are a great team player who will naturally elevate the performance of the people around you. You have a track record of quickly ramping up on complex technical systems, demonstrating strong judgment, and identifying opportunities for our customers. You have the ability to manage multiple competing priorities in a fast-paced environment and deliver results.

• Key job responsibilities
• Lead and mentor a team of software engineers, fostering technical excellence and career development while driving engineering best practices
• Own end-to-end delivery of complex software projects, managing scope, timelines, and resource allocation across multiple workstreams
• Drive architectural decisions and technical strategy aligned with business objectives and Amazon's leadership principles
• Collaborate with product managers, other engineering teams, and stakeholders to define technical roadmaps and deliver customer-focused solutions
• Manage team performance, conduct hiring, provide performance reviews, and make data-driven decisions for team growth and composition
• Ensure operational excellence through metrics, monitoring, and continuous improvement of systems reliability and scalability
• Implement and enforce security best practices, compliance requirements, and risk management strategies across team deliverables
• Drive innovation and technical excellence while maintaining high standards for code quality, testing, and documentation

Basic Qualifications

• 10+ years of engineering experience
• 3+ years of engineering team management experience
• 7+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
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