Application deadline: Mar 9, 2026

Are you someone who finds genuine satisfaction in untangling complex processes, naturally organizes and systematizes chaos, and is highly-motivated by tangible work that directly translates to helping patients find better access to healthcare?

The Amazon One Medical Credentialing team is looking for a self-motivated, customer-obsessed problem solver who thrives on being the behind-the-scenes force that helps clinicians focus on what they do best–care for patients. As a Credentialing Specialist, you'll guide new practitioners through onboarding, help them navigate intricate regulatory requirements, and build processes that eliminate friction and waste. If you're energized by autonomous work, love the satisfaction of checking off a well-organized task list, and get excited about learning something new every day while making clinicians’ jobs easier—this is the role for you!

As a Credentialing Specialist, you'll serve as the remote primary Credentialing Specialist to support 3-4 Southeast markets, ensuring new practitioners are in-network with insurance payors and compliant with state and federal regulations from day one—and throughout their entire tenure.

Why This Role Is Different:

• Your work has an immediate, visible impact: This role entails much more than processing paperwork. You are a critical link that activates talented providers and helps get them in front of patients faster. Every application you perfect, every license you renew, and every insurance hurdle you clear directly translates to better access to care for our members.
• You own your domain: This isn't micromanaged work. You will be supported by a manager and broader team of Credentialing Specialists but have the autonomy to approach your work and solve problems in your way, to become the go-to expert for your markets.
• Your ideas matter here: We're a team that values continuous improvement. When you see a better way to do something, we want to hear your ideas and help find ways to implement ways of working that bring the whole team new levels of efficiency.
• Build expertise that's in demand: Healthcare credentialing is a specialized skill set. You'll develop deep knowledge that opens doors across the healthcare industry.
• While credentialing experience is preferred—we value someone with intellectually curious, who likes to dive deep, and is a fast learner with exceptional organizational skills and a customer service heart.

Key job responsibilities
Your Day-to-Day:

• Guide new providers through onboarding in your markets ensuring they feel supported through what could be an overwhelming process.
• Prepare flawless credentialing applications that offload administrative paperwork from the providers shoulders while bringing them in-network with hospitals and insurance payors to open revenue streams.
• Build strategic relationships with the local hospital and payor partners so they prioritize our files and troubleshoot roadblocks before they become problems.
• Keep providers compliant and confident by proactively renewing state licenses, managing credentialing cycles, and answering market-specific questions to give them peace of mind as they practice across states and service lines.
• Maintain a detailed provider database with meticulous accuracy, ensuring every record meets compliance standards and protects provider confidentiality.
• Drive process innovation by evaluating current workflows, identifying inefficiencies, and recommending improvements that raise the bar.
• Collaborate with Credentialing Specialists across all markets on cross-district work or team projects that enhance the provider experience and create a clear, cohesive experience.

Basic Qualifications

• Bachelor's degree or equivalent

Preferred Qualifications

• Experience with end-to-end project management
• Experience using data to drive root cause elimination and process improvement
• Experience with computers and Microsoft Office products and applications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, , - 23.00 - 34.00 USD hourly

• USA, NY, Virtual Location
• New York - 23.00 - 34.00 USD hourly