Work hard, have fun, make history. That's what we do every day at Amazon. Global Real Estate and Facilities (GREF) in the Europe, Middle East, and Africa (EMEA) region manages an extensive corporate office portfolio encompassing approximately 10 million rentable square feet (RSF) spread over 43 countries, 86 cities, and 139 buildings. GREF's EMEA operations are organized into five geographical regions or "Geos," mirroring the operational and reporting structures of Amazon's key business units, aligned with major Amazon organizations such as AWS, Stores, Devices, and FGBS.

Amazon's GREF team is seeking a Portfolio Manager who will align real estate delivery to business needs in partnership with key GREF stakeholders while maintaining a customer-centric approach. The role will partner with Amazon teams and functions including Public Policy, Public Relations, PXT, Finance, and Talent Research & Development. They will also collaborate with internal GREF teams including Global Strategy, Global Business Partnering, Space and Occupancy Planning, Global Construction and Design, and Sustainability & Engineering. This partnership supports the alignment of workplace design, space and site performance, and customer needs for the Geo to drive business productivity and efficiency. This role will support Geo 2: Europe North & West, which oversees six countries, 17 cities, 30 buildings, and 2.1MM RSF. This position requires the candidate to be based within this specific geo, facilitating direct and efficient support for GREF's operations in the region.

The ideal candidate is an experienced and engaging professional who excels in entrepreneurial environments – providing vision, leadership, and communication while not being afraid to dive deep into details and take ownership. They must be approachable and consultative, providing direction and recommendations while fostering transparent relationships. The candidate must balance frugality with creativity in offering solutions and approach problem-solving with an emphasis on root cause analysis. An ideal candidate can navigate high levels of ambiguity and demonstrate a bias for action, taking calculated risks in a fast-paced environment.

At Amazon, we believe that in-person collaboration is essential to our culture and innovation. While we allow flexibility for personal circumstances, we generally expect employees to work from our offices five days a week. This approach has consistently shown that spontaneous interactions, rapid problem-solving, and the energy of in-person teamwork lead to better results for our customers. In particular, our data shows that teams working together in person are more effective at making complex decisions, onboarding new team members, and fostering the kind of creative collaboration that has driven Amazon's success. The serendipitous hallway conversations and impromptu whiteboarding sessions that happen naturally in an office environment have proven invaluable to our invention process and maintaining our high bar for excellence.

• Key job responsibilities
• Collaborate with cross-functional teams to maintain continuously updated site/campus-wide analysis of performance across operations, space utilization, lease conditions, and optimization opportunities
• Develop deep understanding of overall space needs, nuances, and challenges of Business customers across the portfolio
• Prepare business cases, portfolio analyses, and strategic recommendations for GREF and Business stakeholders in line with Amazon writing standards
• Lead and facilitate in-person and virtual meetings with internal GREF stakeholders and Business customers
• Partner with Global Business Partnering teams and business leaders to understand real estate and portfolio requirements, ensuring these needs are accurately captured and addressed by Strategy teams
• Collaborate with Amazon Financial Planning & Analysis (FP&A), Finance Leaders, and PXT to validate headcount data and forecasted demand in alignment with business leader feedback
• Maintain clear and consistent communication across all stakeholders, providing regular updates on portfolio performance and addressing concerns or questions
• Operate effectively within a matrix reporting structure, encompassing both dotted and solid reporting lines
• Coordinate cross-functionally with Regional Portfolio Strategists to ensure alignment on portfolio strategy and execution

Basic Qualifications

• Experience in program or project management
• Significant experience developing real estate strategies, working in space planning, occupancy planning, program management or customer experience

Preferred Qualifications

• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
• Customer-experience focused; consistently exceeding expectations and prioritizing customer needs
• Exhibit excellence in reporting; capable of synthesizing complex information into clear, actionable insights
• Communicates effectively with stakeholders at all levels, providing regular updates and maintaining transparency
• While independent and self-driven, values collaboration, working effectively with cross-functional teams to achieve common goals
• Problem-solving mindset: actively seeking opportunities to identify and address areas for improvement

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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