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City Manager, External Fulfillment

Amazon

City Manager, External Fulfillment

Amazon

As Sulay, SAU

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Flexible work arrangements

401(k) matching

Parental leave

Team events and activities

Competitive salary and equity package

Flexible Hours

Parental Leave

Equity

Required Skills

React

TypeScript

Python

  • Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience
  • Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
    Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our External Fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the External Fulfillment team as a City Manager.
    Key job responsibilities
    Key job responsibilities
    1. Monitor operations of the assigned sites and suggest & deploy improvements
    2. Identify useful data accumulated from multiple sources and take necessary actions
    3. Foresee implications based on current data and trends
    4. Be organized and prompt in notifying the situation, problem solve and recur prevention
    5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
    6. Train & direct associates for action and conformance of norms & practices
    7. Audit the sites for various operational conformances, restrictions and norms
    8. Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Seller experience
    A day in the life
    As City Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve Adherence to Amazon Standards and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up, support, audit and monitor operations.

Basic Qualifications

  • Speak, write, and read fluently in Arabic
  • Speak, write, and read fluently in English

Preferred Qualifications

  • Bachelor's degree
  • Knowledge of city topography and road network
  • Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
  • Experience in an operational role
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

L2 · Product Designer L2

0 reports

$163,720

total / year

Base

$65,488

Stock

$81,860

Bonus

$16,372

$114,604

$212,836

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge