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Area Manager, Worldwide Operations

Amazon

Area Manager, Worldwide Operations

Amazon

Cuautitlan Izcalli, MEX, MEX

·

On-site

·

Full-time

·

1w ago

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an Area manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as an Area Manager.
As an Area Manager, you will have the opportunity to lead and develop your own team of Amazon Associates in a distribution warehouse environment. Your main focus will be motivating, mentoring and coaching your team. As a servant leader, the Area Manager will ensure that their team of Amazon Associates have all the tools needed to succeed for any task during a shift. Engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained are core functions of the role. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!

What is fulfillment you ask? Fulfillment is how we refer to completing or fulfilling a customer’s Amazon.com order and the acts of picking, packing, shipping and delivering their order to meet or exceed their expectations!

Job Requirements:

· Ability to work weekends, holidays, and/or overnight shifts
· Ability to work overtime both in peak season and as needed
Locations and Placement:
· The position is NOT a corporate role and will be located in a Fulfillment Center

Work Location: MEX2.

  • Key job responsibilities

  • Lead, manage, and develop a team of 50 to 100 Amazon Associates

  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed

  • Create, manage, and support recognition and communication programs

  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates

  • Ensure procedures are followed for building security and product loss prevention

  • Partner with the management team to establish and maintain quality control standards

  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

  • Proactively identifying and leading process improvement initiatives and Lean tools.

  • Tactical leadership of strategic initiatives.

  • Cross functional coordination and task tracking.

  • Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.

  • Strategic planning and forecasting to appraise performance and problem resolution.

  • Ability to manage multiple complex projects simultaneously.

  • Management and execution of cross-functional projects or components of large programs including data gathering, manipulation and analysis

    Job Elements
    Must be able to perform the following tasks, with or without reasonable accommodation:
    · Stand/walk for up to 10-12 hours
    · Walk in/and around the warehouse with great frequency; many facilities are over a quarter mile in length
    · Access all areas of building (ascending and descending ladders, stairs, and gangways safely and without limitation)

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance:

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth:

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

  • Bachelor's degree or equivalent
  • 3+ years of work experience
  • Work flexible schedule including weekends, nights, and holidays
  • 3+ years of people management experience
  • 2+ years of Microsoft Office tools experience
  • Advanced English proficiency (B2+ level)
  • Proven experience managing departmental KPIs and driving results
  • Experience in the management of large teams (80+ members)

Preferred Qualifications

  • Knowledge of Lean methodologies
  • 3+ years of logistics experience
  • Master of Business Administration (MBA) or equivalent degree
  • Advanced English proficiency (C1 level or higher)

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

Intern

L2 · Revenue Operations L2

0 reports

$163,421

total / year

Base

$65,368

Stock

$81,711

Bonus

$16,342

$114,395

$212,447

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge