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Strategic Account Manager, Electronics & IT Solutions, Seller Services

Amazon

Strategic Account Manager, Electronics & IT Solutions, Seller Services

Amazon

Tokyo, 13, JPN

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Healthcare

401(k)

Equity

Healthcare

401k

Equity

Required Skills

Account Management

Sales

Business Analysis

Japanese Language

アマゾンセラーサービス事業本部では、Amazonマーケットプレイスの販売事業者の事業成長を最大限にサポートするため、アカウントマネージャーを募集しています。
本ポジションは、「Electronics & IT Solutions」という商品群(総合家電)を主に扱う既存の販売事業者を担当します。Strategic Account Managementでは特にチームが戦略的に定めた100社前後に対しカスタマイズされた販売促進計画を提案し、重点的にサポートします。

(English)
We are looking for an Account Manager to help us build and lead a business development / growing Sales of Selling Partners on Amazon JP Marketplace. The role is focused on working with Existing Sellers in Japan who sell product family called 'Electronics & IT Solutions'. In particular, Strategic Account Manager proposes customized sales growth plans for around 50 sellers strategically identified by the team and concentrates on supporting them.

  • Key job responsibilities
  • Key job responsibilities
  • 顧客である販売事業者を深く理解し、継続的な関係を構築する
  • 販売事業者の売上拡大に寄与するさまざまな機能を提案する。具体的にはFBA(フルフィルメント by Amazon)の利用商品拡大、タイムセール、クーポン、広告、E&ITS特有のプログラムなど
  • 顧客の情報を分析し、担当する販売事業者への提案に生かしたり、隠れたビジネスチャンスを明らかにしたりする
  • 販売事業者の意見・要望を集め、社内関連部署にフィードバックする。時にはサービス・プロセス・ツールの改善に取り組む
  • マネジメントチームに対するレポート作成

(English)

  • Identifying, qualifying, and engaging with prospective Selling Partners based on a clear understanding of our Selling Partners and their needs.

  • Convince sellers to adopt various features to increase their sales. e.g. Deals, Coupons, Fulfillment by Amazon, Advertisement, E&ITS specific programs etc.

  • Gather feedback from Sellers and escalate them to relevant departments. Sometimes take part in improving services, process and tools.

  • Write reports for management teams

  • KPI
    担当する販売事業者の売上(流通取引総額)

(English)
Sales GMS, number of items etc, which Selling Partners you support generate and increase

262051eng 262051sales 262051cnsl 262051sql  262051b2c 5121541051
3Pactmgr 3Pactmgr_ems

  • A day in the life
  • 時間配分
    60% 販売事業者との商談(電話、メール、対面)およびその準備
    25% 社内プロジェクト
    10% 所属チーム・上司との定例ミーティング
    5% 社内研修

(English)
-Time allocation
60% Appointments with Selling Partners (Call, Email and face-to-face) and those preparation
25% Works for internal projects
10% Regular meeting in your team or with managers
5% Internal learning/training

About the team
Seller Serviceの詳細はこちら
Account Managerの社員インタビューはこちら

Day1ブログ「Amazonで働くということ」をぜひご覧ください。

  • Electronics and IT Solutions(E&ITS)とは
    E&ITSとは、家電、PC、スマートフォン、カメラ、オフィス用品、楽器などの商品群の総称です。このチームは、マーケットプレイスでそれらの商品群を主に販売する販売事業者を担当します。

(English)
'Electronics & IT Solutions' is a group of products such as home appliances, PC, cell phones, cameras, office supplies, and musical instruments. Our team is responsible for Selling Partners who are selling mainly those products.

Basic Qualifications

  • Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
  • Speak, write, and read fluently in Japanese
  • 【基本条件】
  • 教育レベル:大卒以上
  • 職務経験:法人営業、アカウントマネジメント、ビジネスコンサルティング、インサイドセールス、マーケティングなどの実務経験4年以上

Preferred Qualifications

  • Experience in Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations
  • Knowledge of basic SQL queries

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$108,330

total / year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge