At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. If you'd like to help us with that, this is your chance to make history.
The Fulfillment Center Learning & Development Manager is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. Successful candidates will have a proven operational execution record of accomplishment, creative, true hands-on approach, as well as strong knowledge of warehousing/manufacturing, instructional design, Learning Management Systems and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority.

• Key job responsibilities
• End-to-end ownership of the associate and leader training programs at the site: from the needs analysis stage to management and execution of training
• Creating effective partnerships with other Learning Teams within the EU to identify and share best practice
• Planning, developing and evaluating all training initiatives, in collaboration with the senior team and Amazon's central leadership function
• Proactively identifying and deploying training/coaching solutions to address quality and productivity requirements within the FC
• Providing coaching and feedback on leadership related topics both in 121s and facilitated workshops to identify leadership, coaching and management skill development opportunities

A day in the life
Learning Specialist in our Fulfilment Centres play a pivotal role, focusing strongly on performance improvements through key performance indicators (KPIs). Their responsibilities extend beyond training to encompass operational duties. Hailing from various operational backgrounds, including management, production, retail, and logistics, they bring expertise in data management and performance enhancement to their role. This position, known as an Learning Specialist, underscores its dual function in both Learning and Development (L&D) and operational improvement.

Their daily agenda includes meetings like “Daily Dive Deep” sessions, regular discussions with stakeholders, team gatherings, and one-on-one sessions with managers. They nurture crucial relationships with General Managers (GMs), Site Operations Managers (SOMs), and Human Resources Business Partners (HRBPs). Administrative tasks, training sessions, participation in recruitment activities, and project involvement are integral parts of their job. They actively engage in business reviews, data analysis, and problem-solving to drive effective solutions. Personal development through training sessions holds paramount importance.

In summary, Learning Specialist at our Fulfillment Centres must balance an array of responsibilities, encompassing meetings, coaching, administrative functions, and project involvement, all aimed at enhancing operational performance. Their role serves as a bridge between Learning & Development and operational efficiency within our Fulfillment Centres.”

Basic Qualifications

• Bachelor's degree
• • Ability to build collaborative relationships with a range of stakeholders
• • Ability to analyze and interpret a range of performance metrics combined with advanced Excel skills

Preferred Qualifications

• Ability and initiative to understand the business needs, analyze issues and drive solutions
• Experience of working in an operational environment
• Experience in change management and process improvement activities, designing scalable solutions and implementing these at pace and at scale
• As a total compensation company, Amazon's package may include further pay components such as a sign on payment and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.
• Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, Multi Sport card, employee discount code and program (EDC/Extras), commuter benefits where applicable, and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).
• The minimum base pay salary for this position is listed below. Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. As a total compensation company, Amazon's package may include further pay components such as a sign on bonus and the eligibility to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final base pay and any applicable total compensation elements depending on skills and requirements.

Company discretionary, supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, Multi Sport card, discounts for meals at the company’s canteen, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).The minimum base pay for this position is PLN 9,333 monthly

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.