At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun.

Amazon AU is looking for a talented, innovative, hands-on and customer-obsessed Program Manager for managing 3P Last Mile Planning charter. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills and should be able to juggle multiple tasks at once. Ideal candidate must exhibit strong analytical skills and have proficiency in following tools: Excel and SQL (optional). This job requires the candidate to constantly hit the ground running and ability to learn quickly.

Key job responsibilities
In terms of Amazon Program Manager Role Guideline, the incumbent should display the following for this role:

1. Manage moderate-to-complex initiatives, deliver key solutions, significant improvements, new mechanisms, or deprecating processes that are no longer needed. These efforts require work with multiple teams in and/or across organizations.
2. Understanding the interdependencies of the business problems you help solve (e.g., aligned workflows, customer requirements, process limitations, legal or compliance requirements, program support, etc.) and influence team priorities through data-driven contributions.
3. Communicates ideas effectively, verbally and in writing, to a wide range of audiences including Senior Managers and Directors. Partner successfully with customers, stakeholders, and engineering teams.
4. Proactively identify risks and bring them to the attention of team and stakeholders with plans for mitigation before they become roadblocks
5. Judiciously add, refine, and remove procedures. Increase the productivity and effectiveness of the teams by applying project management best practices

Basic Qualifications

• 2+ years of program or project management experience
• 3+ years of Computerized Maintenance Management System program experience
• 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience
• 3+ years of advanced Microsoft Word and Excel experience
• Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience using Microsoft Projects software
• Experience with material handling systems (MHS) installation, operation and maintenance
• Experience working in an analytical environment with cross-functional teams

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.