About the Role:

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for Reliability & Maintenance Engineering (RME). You will guide field teams in creating effective decision-making tools for site managers, evaluate Fulfillment Center RME performance, and implement best practices to improve reliability metrics year over year. You will be instrumental in leading Amazon RME towards World Class Maintenance.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities

Key Responsibilities:

Develop and execute the organization's reliability strategy, contributing to the 3-year forward (3YF) plan that drives network-wide RME excellence. Interface directly with field operations to lead sprint cycles, network Daily Business Reviews (DBRs), Weekly Business Reviews (WBRs), and Monthly Business Reviews (MBRs).

Establish a forward-looking, risk-based framework to help site leaders prioritize work based on asset failure probability. Partner with central reliability teams to develop tools, processes, and automation for tracking audit mechanisms and parts management across the network.

Define RME standard work for maintenance procedure quality, timing, and structure for all sites and providers. Conduct regular field audits to validate adherence to best practices across all RME scope.

Champion network-wide Continuous Improvement initiatives while identifying and validating company-wide Program Management processes that meet the highest safety and effectiveness standards.

Serve as a senior quality engineer on a high-performing team that defines and audits maintenance execution quality. Shape the 3-5 year RME Quality strategic vision, establish long-term roadmaps, build optimal team dynamics, and deliver innovative, scalable testing solutions and programs.

Travel domestically up to 20%.

Basic Qualifications

• 5+ years of directly managing and responsible for multiple large projects experience
• 5+ years of Microsoft Office products and applications experience
• 5+ years of maintenance or engineering experience
• Work flexible schedule including weekends, nights, and holidays

Preferred Qualifications

• Experience in Lean Management, Six Sigma and other operations engineer tools
• Experience with presentations and speaking with executives, IT, management, and developers
• Experience with analytical tools and ability to dive deep into metrics and reporting
• PMP certificate

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually