Amazon Japan is seeking an exceptional technical leader to serve as Head of Points and Shopping Value— a role at the forefront of creating unrivalled shopping value for our customers in Japan. This is a unique opportunity to shape the future of customer value propositions in one of the world's most sophisticated retail markets.

In this role, you will lead a cross-functional team of Product Managers, Marketers, UX Designers, and collaborating closely with engineering and science teams to build and scale Amazon Points, forge
strategic partnerships with Japan's leading points programs, drive COOP marketing initiatives, and unlock new shopping value opportunities. You will own the end-to-end strategy, product vision, technical architecture, and execution for programs that directly impact millions of customers and thousands of selling partners.

Japan's points ecosystem is deeply embedded in consumer behavior, and you will be responsible for making Amazon the most rewarding place to shop. You will develop innovative technical solutions that leverage Amazon's unique assets—our scale, technology, and customer obsession—to deliver value that competitors cannot match. This role requires deep technical expertise, understanding of tech systems at scale, Japanese consumer preferences, points economics, and the ability to influence without authority across a complex stakeholder landscape.

The ideal candidate will thrive in ambiguity, think big about what's possible, and execute with precision. You will work backwards from customer needs to define bold strategies, make critical technical trade-offs, build compelling business cases, and deliver measurable results. Your work will directly contribute to Amazon Japan's growth and customer loyalty.

Key job responsibilities
Define and drive the long-term product and technical strategy for Points and Shopping Value programs. Own the end-to-end product lifecycle from technical architecture to launch and optimization. Build and manage the customer experiences when we develop strategic partnerships with Japan's major points programs and COOP marketing initiatives. Lead, mentor, and inspire a high-performing cross-
functional team. Influence senior leadership through data-driven insights and technical excellence. Make critical technical and business trade-offs that balance customer experience, scalability, and business impact.

A day in the life
You will balance strategic thinking with hands-on technical leadership. Your mornings might involve reviewing system performance metrics and making architectural decisions with your engineering team. You'll lead technical design reviews, ensuring solutions are scalable, reliable, and customer-centric. Mid-day, you'll join our business development team to meet with external partners to discuss API integrations and technical requirements. Afternoons often include presenting technical strategies to senior leadership, coaching your team on complex technical
challenges, and making roadmap prioritization decisions. Throughout, you'll be deeply engaged in both the technical details and the business strategy, ensuring every decision serves the customer.

Basic Qualifications

• 6+ years of team management experience
• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product

Preferred Qualifications

• MBA
• Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
• 10+ years of technical product or program management experience
• Experience delivering consumer software products and services in a high growth environment
• Experience in influencing senior leadership through data driven insights
• Deep understanding of Japan's retail market, consumer behavior, and points ecosystem

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