refresh

트렌딩 기업

트렌딩

채용

JobsAmazon

Investigation Specialist - Mandarin, In-Person Investigation - Support

Amazon

Investigation Specialist - Mandarin, In-Person Investigation - Support

Amazon

Pasay City, PHL

·

On-site

·

Full-time

·

3w ago

亚马逊面对面身份核验(IPI)团队致力于确保不良行为者无法利用我们的服务来损害客户、销售合作伙伴或我们的商店。我们正在寻找风险专员,以遏制不法行为并提出建议,帮助我们了解不良行为者重点关注的领域。

风险专员将有众多机会获得风险/管理人员职位。这些领导力职位将基于绩效表现而获得,特别是能够开展准确、全面的调查并作出详细、周密的报告的能力。我们的领导者将是那些能够培养、教导和指导其他调查员,使其能够开展准确、全面的调查并作出详细、周密报告的调查员。

我们正在寻找在视频验证、调查、风险管理方面专长的优秀人才,以及未来的领导者。随着团队的扩张和发展,他们将成为我们团队的基础。

Key job responsibilities
我们的理想候选人是在欺诈调查、身份验证和验证虚假文件和发票方面有经验的个人。 该职位将包括通过视频通话来采访卖家,工作时间将与中国的营业时间保持一致。

Our ideal candidates are individuals with experience in fraud investigations, identity verification and authenticating fraudulent documents and invoices. This role will involve interviewing sellers through video call. The working hours will align with business hours in China.

Basic Qualifications

  • 精通普通话(用简体和/或繁体中文阅读、听、说和写作)和英语,能够撰写语法正确、简洁和准确的书面答复
  • 较强的书面和口头沟通能力,包括与内部和外部客户轻松互动的能力。
  • 能够超越标准操作程序(SOP)进行思考,并推荐正确的结果。
  • 利用多个专业领域的团队知识来帮助解决反复出现的卖家问题。
  • 展示对优先任务和目标进行自我管理的能力。
  • 快速学习者,寻找并愿意分享最佳实践项目。
  • 能够随时随地跟踪数据并做出准确的决策。
  • 能够进行困难而全面的调查,并留下详细、周到的注释。

Preferred Qualifications

  • 首选资格
  • 具有进行过对面身份验证的经验是一个优势。
  • 在法律、客户服务、调查、风险管理、项目管理等相关行业工作经验。

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Total Views

0

Apply Clicks

0

Mock Applicants

0

Scraps

0

About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

Intern

L2 · Revenue Operations L2

0 reports

$163,421

total / year

Base

$65,368

Stock

$81,711

Bonus

$16,342

$114,395

$212,447

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge