AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a Data Centre Engineering Operations Technician (EOT). Our EOT's are Amazon’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks.

To be eligible for this role you will have to hold or be able to hold an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability)

• Key job responsibilities
• Review the management of both routine and corrective maintenance on a variety of critical systems such as: switch gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
• Help with the design, implementation, commissioning and build out of new facilities.
• Create and implement projects to increase current facility capacity, efficiency, sustainability & reliability.
• Manage the facility assets and the provision of infrastructure & inventory asset management.
• Manage the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is observing established practices, procedures & local legislation.
• Work with other business leaders to coordinate projects, manage capacity, and optimise plant safety, performance, reliability, sustainability and efficiency.·

About the team
We are experiencing rapid growth, therefore your onboarding will be dynamic in nature, where you will gain diverse experience working in new and established AWS data centre's. These future Amazonians will rotate through various AWS locations to complete training as part of their onboarding to prepare for deployment in a data centre region. This training will be completed over a duration of 6-12 months. Once training is completed, individuals will be relocated to the permanent location.

Engineering Operations Technicians support the data centre building and the critical equipment that keeps it running. This includes diesel power generators, HVAC and fire suppression systems. They’re responsible for the day-to-day operations and maintenance of the critical infrastructure, supervising specialist vendors, acting as first responders to incidents, and becoming subject matter experts for the facility.

Basic Qualifications

• 1+ years of electrical or mechanical, or 1+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
• Degree or technical certification (Military or Trade school)
• Mechanical/HVAC/Electrical engineering or experience at technician level in a critical environment
• Valid and active Driver's Licence

Preferred Qualifications

• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience developing MOPs and SWMS for planned works
• Knowledge of concepts and interaction of service management systems (problem and change)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.