Are you passionate about keeping the digital world running smoothly? Join our AWS Infrastructure Services team and become a critical guardian of cloud technology! You'll be at the heart of maintaining the infrastructure that powers global innovation, solving complex technical challenges and ensuring uninterrupted service for millions of customers worldwide.

• Key job responsibilities
• Diagnose and resolve complex hardware and network infrastructure issues with precision and efficiency
• Conduct thorough root cause analysis for equipment failures and implement preventative solutions
• Maintain rigorous safety standards and contribute to a proactive safety culture
• Perform physical repairs and equipment maintenance across data center environments
• Collaborate with cross-functional teams to drive comprehensive technical solutions
  A day in the life
  Your day will be dynamic and impactful, diving into the intricate world of data center operations. You'll navigate through hardware diagnostics, network troubleshooting, and collaborative problem-solving, working alongside a diverse team of technical experts to maintain the robust infrastructure that keeps AWS running seamlessly.
  About the team
  We are a collaborative and innovative group dedicated to maintaining the backbone of cloud computing. Our team represents a diverse mix of technical professionals who share a common goal: delivering reliable, secure, and efficient infrastructure that supports global technological advancement. We value creativity, teamwork, and continuous learning.

Basic Qualifications

• High school or equivalent diploma
• Experience with computer hardware troubleshooting and repair
• Experience in networking

Preferred Qualifications

• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.