Our mission is to be Earth’s Best Employer – building people-first environments where teammates feel valued, protected and equipped to grow. As technology and customer expectations evolve, people remain our greatest superpower. That means we work to empower and genuinely motivated employees to bring a Day 1 mentality to every role, every shift and every package.

We are seeking an experienced Senior Product Manager to build the methodology, metrics and dashboards to measure outputs of Engagement tools and programs. This individual will work closely with the product teams within Employee Experience and Relations as well as cross-functional partners in PXT, engineering, and Operations. This body of work will allow us to evaluate success and impact of a portfolio of strategic initiatives that will build pride and belonging with our workforce of 1.4M+ employees across the globe in Operations, Health, Grocery and Customer Service. Your impact will mean that employees don’t just do the work – they connect deeply with their purpose, feel genuinely valued and actively deliver the future together with enthusiasm.

This individual must have a proven ability to navigate a highly ambiguous space to build products from the ground up, particularly in a space that historically hasn’t had strong, tangible metrics to evaluate value. This individual will be required to use data-driven narratives to influence the decisions of senior business leaders and stakeholders across the company.

• Key job responsibilities
• Lead the development of key performance indicators for the Engagement team’s portfolio of products
• Work with a dedicated analytics teams to create and manage global dashboards of people experience metrics.
• Drive operational excellence through automation and process improvement, eliminating manual workflows and improving system efficiency
• Share data analytics that help Product and Brand teams determine new/improvement programs

Basic Qualifications

• 6+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree or equivalent
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience with feature delivery and tradeoffs of a product
• Experience as a product manager or owner
• Experience owning technology products

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights
• Experience working across functional teams and senior stakeholders
• Knowledge of key customer experience metrics and methodology (e.g., NPS)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 124,500.00 - 168,500.00 USD annually
USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually