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Process Assistant, ICQA

Amazon

Process Assistant, ICQA

Amazon

Tiruvallur, TN, IND

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

Team events and activities

Generous paid time off and holidays

Professional development budget

Equity

Healthcare

Learning

Required Skills

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Amazon is a highly data driven company highly passionate about its customers. In this context it is vital to ensure the customers always get their orders on time and with quality. The processes at the FCs are largely manual involving large numbers of associates. One of the most critical roles is that of a process associates who mentor/guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety & quality in mind.
Key job responsibilities
o Daily Management of shift:
o Administrative management of associates
o Job allocation to associates
o Monitoring and mentoring of associates on productivity, quality and safety.
o Monitor status of counts and problem solve queues
o Responsible for shift quality and associated action plans
o Preparing and implementing training and development plans for associates
o Conduct a 4M and 5S audit for the respective work stations on a daily basis
o Stand-in for Area Manager

Basic Qualifications

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours/week, and overtime as required

Preferred Qualifications

  • 1+ years of Amazon Amnesty Floor Monitoring experience
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

M3

M4

M5

M6

L2 · Product Designer L2

0 reports

$163,720

total / year

Base

$65,488

Stock

$81,860

Bonus

$16,372

$114,604

$212,836

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge