Direct Tax Technology (DTT) is seeking a Solutions Partner to bridge business needs and technical solutions for Amazon's global direct tax operations. You'll work directly with 340+ tax professionals to design, build, and deploy automation solutions that transform how they handle Financial Closes, Tax Returns, Forecasting, and Audits. This role combines hands-on development (Python, cloud-based modeling) with customer partnership—you'll spend time understanding tax workflows, prototyping solutions, guiding customers through testing, and iterating based on feedback. Working closely with our PMT and Product Manager, you'll ensure solutions solve immediate business problems while building scalable capabilities for future needs. We need a builder who thrives on customer collaboration, moves fast from requirements to working solutions, and can leverage AI/agents to unlock new automation opportunities.

Key job responsibilities

Customer-Centric Solution Delivery:

• Partner directly with R&C tax teams to understand pain points, design end-to-end solutions, and build automation using DTT's platform (PEX, Model Cloud, Data Cloud, Symphony)
  Hands-On Development:
• Write Python code, build tax models, create data pipelines, and deploy solutions—moving from requirements to production rapidly with customer feedback loops

Testing & Enablement:

• Guide customers through UAT, troubleshoot issues, provide training, and ensure smooth adoption of new capabilities
  AI/Agent Innovation:
• Identify opportunities to apply AI and intelligent agents to tax workflows, prototype solutions, and scale successful experiments (supporting Project Mitchell goals)
  Product Collaboration:
• Work with PMT and PM to refine roadmaps, validate business value, ensure solutions are scalable and maintainable, and balance short-term delivery with long-term platform strategy
  Technical Mentorship:
• Advise tax teams on best practices, help them self-serve when possible, and provide oversight on complex modeling challenges

A day in the life
Morning: Join a working session with the State Compliance team—they need apportionment logic automated. You sketch the approach, start building the PEX model together. Midday: Demo yesterday's prototype to FRC, gather feedback, adjust the calculation logic. Afternoon: Pair with the PM on roadmap priorities, then help a tax analyst troubleshoot their Model Cloud template. Evening: Experiment with an AI agent that could auto-validate tax adjustments—promising results to share tomorrow. Customer-facing, hands-on, always iterating.

About the team
Direct Tax Technology (DTT) serves Amazon's Tax Reporting & Compliance organization with specialized automation solutions. Our Solutions Partners work at the intersection of tax expertise and technology, building solutions that have saved 50,000+ hours annually. You'll collaborate with Solutions Developers (who build platform capabilities), tax domain experts, and product leadership. We operate with a "think strategically, act tactically" mindset—delivering immediate value while investing in scalable, long-term capabilities. Our platforms (Data Cloud, PEX, Symphony) process billions of records, and we're expanding into AI-powered automation.

Basic Qualifications

• 3+ years of design, implementation, or consulting in applications and infrastructures experience
• 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
• 3+ years of IT development or implementation/consulting in the software or Internet industries experience
• Bachelor's degree

Preferred Qualifications

• Experience working within software development or Internet-related industries
• Experience with scripting (e.g. Python, PowerShell)
• Demonstrated experience applying AI technologies (GenAI, machine learning, intelligent agents, or natural language processing) to transform customer workflows and drive measurable automation outcomes. Examples include: building AI-powered data validation systems, implementing intelligent document processing, creating chatbots or agents that automate repetitive tasks, or leveraging LLMs for classification/enrichment workflows. Ability to identify high-value AI use cases, prototype solutions rapidly, measure impact (time saved, accuracy improved, cost reduced), and scale successful experiments into production systems. Familiarity with prompt engineering, RAG architectures, or agent frameworks (Lang Chain, Auto Gen, etc.) is a plus.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually
USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually