Employer: Amazon.com Services LLC
Position: Sr Manager, Operations (multiple positions available)
Location: Fort Wayne, Indiana

Multiple Positions Available:

1. Manage budgetary, people development and operations objectives within the Fulfillment Center.
2. Oversee aspects of operation or functions at the site.
3. Managing and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, build positive employee relations and build leadership bench strength within the Fulfillment Center.
4. Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
5. Oversee overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
6. Set and clarify requirements and expectations for Operations and Area Managers. Measure performance, provide feedback, and hold Ops Managers accountable for their performance and the performance of their departments.
7. Leverage the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
8. Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
9. Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
10. Supervise 4 Operations Managers.

(40 hours / week, 8:00am-5:00pm, Salary Range $170,477.00/year to $182,700.00/year)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

A Master's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 2 years of experience in technical management, management consulting, or engineering.

In the alternative, a Bachelor's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 5 years of progressively responsible post-baccalaureate experience in technical management, management consulting, or engineering.

Experience must include:

1. 2 years of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related environment/operations.
2. 2 years of experience using lean process improvement, six sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics.
3. 1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and cross-functional initiatives

The pay range for this position in Fort Wayne, Indiana is $170,477.00/year to $182,700.00/year.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.