The MPOps Program Manager will be responsible for facilitation of process for users of Space & Assortment tools to various users. We seek to simplify the user experience for space & assortment stakeholders through interconnectivity of people, process, and tool.
This role serves as a critical liaison between merchandising operations teams and the technical systems that enable efficient space planning and assortment management. The Program Manager will drive process standardization, facilitate cross-functional collaboration, and act as the business administrator for our partnering technology. You will be responsible for program ownership on clearly defined projects with mentor oversight. The role requires coordination with Category Merchants, Inventory Planning, Merch Execution, Space Planning, and Capabilities teams to optimize workflows, resolve operational challenges, and enhance the overall user experience. A successful candidate in this role will have strong analytical capabilities, excellent communication skills, and the ability to translate complex technical requirements into actional solutions that drive operational excellence across the merchandise presentation lifecycle.

• Key job responsibilities
• Facilitate transformation and reconciliation of data by aligned company task list cadence
• Align with stakeholders on improvements to internal and cross-collaborative processes
• Provide clear program updates through regular written and verbal mechanisms
• Partner with end-users across Category Merchants, Tech, Product, and Production teams

Basic Qualifications

• 3+ years of advanced Microsoft Word and Excel experience
• 2+ years of program or project management experience
• Experience in requirement gathering and ability to write clear and detailed requirement document

Preferred Qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience with Six Sigma tools and Lean techniques
• Experience working in an analytical environment with cross-functional teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TX, Austin - 55,600.00 - 97,400.00 USD annually