Amazon MGM Studios is seeking a Systems Development Engineer II to improve operational excellence and system reliability for our Studio in the Cloud (SITC) platform. SITC is transforming entertainment content creation by moving all major production and post-production workflows from traditional on-premises infrastructure to AWS cloud-based solutions. This initiative encompasses nine core workflows—Dailies, Editorial, VFX, Sound, Conform, Color, Mastering, QC/Delivery, and Remote Production—representing the complete content creation lifecycle from Original Camera Footage (OCF) ingestion through final delivery.

In this role, you will work independently to make SITC systems more resilient, reliable, automated, and easier to operate. You will own your team's engineering and operational excellence, delivering solutions that reduce toil, eliminate risks, improve agility, and enable engineers to deliver products and features to customers with less effort, less cost, and better quality. You may focus on CI/CD automation for media workflow deployments, infrastructure optimization, observability and monitoring improvements, disaster recovery testing, performance tuning, or developer productivity tools that accelerate delivery.

As a SysDE II, you will design and deliver technology solutions solving difficult business and technical problems, using appropriate combinations of software development, infrastructure automation, systems design, and process improvements. You will coach others on identifying and eliminating risk, especially risks to system resilience. You will participate in design reviews, operational readiness reviews, and post-incident analyses to identify contributing causes and deliver permanent fixes that prevent recurrence. Your work is mostly tactical, though you are beginning to participate in strategic planning processes like OP1 and OP2, ensuring appropriate investment in reliability and automation.

This role requires solid technical skills spanning multiple domains including software development, infrastructure automation, cloud operations, and systems design. You will implement solutions for SITC systems that handle terabyte-scale media data, maintain responsive performance for creative workflows, operate across multiple AWS regions, and integrate with proprietary vendor systems like Avid, Adobe, and Blackmagic. Success requires writing high-quality automation and tooling, building robust operational processes, and ensuring systems support Amazon MGM Studios' production slate spanning 150+ titles annually without operational failures that impact creative teams.

Key job responsibilities
Improve your team's operational health and system resilience by participating in design reviews, operations reviews, and post-incident analyses to identify risks to reliability, then delivering projects that mitigate those risks through automation, architectural improvements, or process changes

Design and deliver technology solutions that solve difficult operational and technical problems including: CI/CD pipeline automation for safe media workflow deployments, infrastructure-as-code implementations that reduce manual provisioning, monitoring and alerting systems that detect issues before customer impact, automated testing frameworks for vendor tool integrations, performance optimization for high-bandwidth media transfers, cost optimization tools that reduce infrastructure spending, or disaster recovery procedures that ensure multi-region availability

Work independently on automation, infrastructure, and tooling projects, seeking direction from your manager, SDE 3s, or Principal Engineers when facing architectural or technical trade-offs

Write high-quality software that meets Amazon Code Bar when building automation scripts, infrastructure tools, deployment systems, monitoring frameworks, or operational utilities. Ensure implementations are logical, maintainable, tested, version-controlled, and can be understood and extended by others

Identify and solve ambiguous problems, architectural deficiencies, or areas where your team's infrastructure hinders innovation of other teams. Beginning to extend this work to other teams in your organization

Make appropriate technical trade-offs and reuse or extend existing solutions where possible. Consider the legacy and scalability of systems you build, avoiding short-term workarounds or escalating their overuse when necessary

Actively participate in review processes across teams including code reviews, operational readiness reviews (ORRs), and corrections of error (COEs), providing meaningful feedback to others including those more senior. Use these as teaching mechanisms to help others identify and eliminate operational risks

Consistently write clear, accurate, inclusive, and concise documentation for your solutions including operational runbooks, architecture diagrams, deployment procedures, troubleshooting guides, and system documentation. Improve your team's existing documentation

Beginning to influence other teams on engineering and operational best practices, helping them apply automation, monitoring, and resilience patterns you've developed

Mentor other engineers on your team by training them on how systems are constructed, how they operate, how to troubleshoot issues, and how systems fit into the bigger picture. Participate in hiring processes to attract diverse talent

About the team
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

Basic Qualifications

• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes

Preferred Qualifications

• Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.