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Account Manager, Pick-up & Return Points - JP Amazon Hub

Amazon

Account Manager, Pick-up & Return Points - JP Amazon Hub

Amazon

Tokyo, 13, JPN

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Parental leave

Collaborative environment

401(k) matching

Competitive salary and bonus

Health benefits

Parental Leave

Healthcare

Required Skills

Excel

SQL

Python

Are you ready to build and scale a new venture within one of the most dynamic, innovative environments, collaborating with exceptional talent from around the globe to solve customer problems and to leave positive impact on our environment?
At Amazon Hub Pick-up and Return Points, we're working to optimize the delivery convenience for our customers. With our Amazon Lockers and Counters we are not only enabling customers to pickup and send parcels in the most comfortable way, but are helping to optimize resource allocation on the last mile - from fuel to packaging material.
We are looking for an entrepreneurial self-starter with a passion to build and scale new businesses taking a key role within our mission as an Account Manager.
You will be working in a cross-functional role, representing the face to our most strategic partners, driving usage of our service and working to continuously improve our mechanisms, tools and processes.
More Information (Japanese Only)
・Department: Last Mile (AMZL)
・Job: Planning / Account Management
・Location: Tokyo Office
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
オペレーション部門のDEIの取り組み(Japanese Only)

  • Key job responsibilities
  • Develop and optimize mechanisms and tools to enable scalable and efficient partner engagement
  • Drive usage of Hub Pick-up and Return Points by Amazon customers
  • Implement review mechanisms to monitor, analyze and report partner/location performance and derive pro-active follow-up actions
  • Act as facilitator between internal and external stakeholders from Tech, Accounting, Marketing, Business planning, Legal and Product Management to optimize partner and customer experience throughout the complete project lifecycle
  • Represent Amazon Hub Pick-up & Return Points with our partners and drive sustainable account growth

Basic Qualifications

  • 3+ years of digital advertising and client facing roles experience
  • Bachelor's degree
  • Experience analyzing data and best practices to assess performance drivers
  • Speak, write, and read fluently in Japanese at a business level or above (N1+)
  • English: Full professional proficiency - ability to conduct all business activities including complex negotiations, presentations, and written communications

Preferred Qualifications

  • 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
  • Experience in client or vendor facing roles with a focus in relationship management and negotiation skills
  • Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$108,330

total / year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge