About Worldwide Grocery Stores:

Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability. At its core, WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages proprietary food products for both Whole Foods Market (WFM) and Amazon-branded lines across all geographic regions.

Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory evaluation, commercialization, and quality assurance to bring products to market end-to-end across all WFM and Amazon channels. This collaborative structure enables WWGS to deliver high-quality, innovative products while maintaining operational excellence across diverse global markets—rapidly scaling its food portfolio without compromising on quality standards or process efficiency.

The team manages the following brands: Amazon Saver, Amazon Grocery, by Amazon, Aplenty, Amazon Kitchen, 365 by WFM (including organic products), and Whole Foods Market.

About WWGS Japan & APAC:

WWGS Japan & APAC owns the development and growth of our Food PB portfolio, including Whole Foods Market. We develop and execute the food PB expansion and growth strategy to support broader Grocery efforts across Core Consumables, Amazon Fresh, Express Mart, Quick Commerce, and Sub-Same Day Grocery—working across multiple channels and partner teams. Our team is responsible for several key functions, including Sourcing, Product Development, Quality, and Commercialization.

About the Role:

The Supply Chain Manager, Worldwide Grocery Stores, Japan Private Brands is an entrepreneurial, creative, and data-driven role within our Food PB business in Japan. The ideal candidate will be customer-focused, a proven self-starter, and have a demonstrated ability to innovate. We are looking for someone who combines a passion for consumers and food with a willingness to move fast and experiment often.

This role is responsible for leading strategies that maximize customer experience, sales, margin, and inventory turns while minimizing shrinkage risk. The successful candidate will use data and metrics to influence stakeholders and build scalable systems and processes—addressing root causes rather than isolated issues. You will play a critical role in delivering an optimal customer experience by ensuring the right product quantities are in the right places at the right time.

To achieve this, you will continuously optimize our end-to-end supply chain with a focus on inventory health and strong execution during exceptional demand events, such as new item launches, promotional events, seasonal programs, and discontinuations. This role also requires the ability to influence multiple organizations, including WWGS, Core Consumables, Amazon Fresh, Express Mart, Quick Commerce, Food Safety, Legal, and Operations.

Is This You?

Do you have a passion for consumers, brands, and food—and the desire to build something customers love? Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? If so, we want your enthusiasm and expertise as part of a team that develops food private brands.

Key job responsibilities

• Supply Chain Management

• Manage the weekly creation and daily management of the line haul schedule and associated systems

• Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy.

• Coordinate the launch of new lanes with primary stakeholders (Supplier, Fresh, Core Grocery, Express Mart, Quick Commerce, Ops, Finance), sourcing new carriers, and contract negotiations.

• Facilitate communication and coordination with different teams (S&OP, Channels, Middle/Final Mile, Carrier Management)

• Work with forecasting team to drive improvement of the base forecast

• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed

• Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.

• Communicate and collaborate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Fresh, Express Mart, Quick Commerce, Finance, Software Support, Fulfillment Centers)

• Design processes for transportation planning, route selection, and optimization

• Develop strategies to improve transportation speed and efficiency

• Standardize and automatize transportation planning processes

• Establish and create KPIs, scorecards, and reporting metrics with a focus on continuous improvements in transportation performance, capacity and cost

• Develop and present performance metrics for Senior management to assist driving business results

• Support large scale projects relating to transportation network improvements.

• Program Management & Cross-Functional Leadership

• Collaborate with and influence cross-functional teams and leaders across multiple stakeholders

• Partner closely with various teams to deliver on customer expectations, operating profit, and channel requirements while meeting tight deadlines

• Communicate, represent, and uphold WWGS core values and leadership principles

• Demonstrate bias for action, ownership mentality, and customer obsession in all activities

• Partner with Product Commercialization, R&D, Legal, and Quality Assurance to bring products to market efficiently while managing risk

• Establish and track meaningful metrics to measure product performance and customer satisfaction

• Business Ownership & Analytics

• Conduct weekly, monthly, and quarterly business reviews with data-driven insights and root cause analysis

• Dive deep into business performance and underlying reasons to inform business decisions

• Make data-informed decisions by leveraging both qualitative and quantitative customer insights

• Collaborate with NA, EU, JP Category Merchant stakeholders across multiple teams

• Develop risk mitigation strategies including contingency plans, lead-time reductions, and supply chain efficiency

• Leadership & Team Development

• Collaboration and influencing cross-functional team and leaders.

• Communicate, represent, and uphold WWGS core values and leadership principles

• Demonstrate bias for action, ownership mentality, and customer obsession in all activities

A day in the life
【What's a day in the Amazon office like? 】 https://www.youtube.com/watch?v=0wIlMX1yUKU

【Employee Benefits】 https://www.amazon.co.jp/b?node=22292420051

Basic Qualifications

• Bachelor's degree or equivalent experience
• 3+ years of experience in Logistics/Supply Chain, Transportation Planning, or a related field
• Strong quantitative and analytical skills, with demonstrated experience using data and business metrics to drive decisions
• Ability to work independently in an ambiguous environment while managing volume, workloads with flexibility and professionalism
• Experience developing and delivering on project milestones through cross-functional collaboration
• Excellent written and verbal communication skills (English & Japanese), with experience engaging stakeholders across multiple business units and senior management

Preferred Qualifications

• MBA or advanced degree
• Experience in natural foods industry or retail grocery
• Proficiency with data analysis tools and visualization software

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