招聘
Required Skills
Customer Service
Overview:
At Amazon we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the biggest, best and most reliable place to buy anything online, this is your chance to make history. We are looking for a dynamic leader to join our Human Resources team as the Regional HR Manager working with SSD JP.
This role reports to the Sr Manager HR SSD/QC JP, and is the HR partner to the regional leaders of SSD JP. The HRBPs in the Delivery stations will report to the Regional HR Manager. The location of the role is flexible.
The Regional HR Manager has three critical deliverables:
Ensure Amazon’s customer-centric culture runs deep – it is at the heart of who we are, and every associate in the Customer Service network must feel the same sense of ownership, innovation, and hustle. Work Hard. Have Fun. Make History.
Build big leaders who care – about customers, about their people, about results.
Obsess on improving and simplifying things – processes, tools, communication, and measures – we iterate and improve constantly.
The Regional HR Manager is responsible for all areas of HR for this client group – including developing a strategic partnership with its business leaders, recruiting, associate engagement, leadership and talent development, performance management, organizational development, compensation and communications. The Regional HR Manager will also be an active member of the HR network, driving and supporting global initiatives with team members in the U.S., Europe and Asia and other Geo. Finally, the person in this role will be responsible for ongoing HR improvements to ensure we provide the best associate experience, while providing critical leadership and coaching to business leaders.
Basic Qualifications
- Bachelor's degree or above
- 5+ years of human resources leadership, or 5+ years of equivalent experience
Preferred Qualifications
- Speak, write, and read fluently in Japanese
- Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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About Amazon

Amazon
PublicAmazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
10,001+
Employees
Seattle
Headquarters
Reviews
2.9
10 reviews
Work Life Balance
2.8
Compensation
3.7
Culture
2.5
Career
2.3
Management
2.1
35%
Recommend to a Friend
Pros
Good pay and compensation
Strong benefits package
Flexible scheduling options
Cons
Poor management and leadership
Limited growth and promotion opportunities
High stress and demanding work environment
Salary Ranges
2 data points
L2
L3
L4
L5
L6
M3
M4
M5
M6
Intern
L2 · Revenue Operations L2
0 reports
$163,421
total / year
Base
$65,368
Stock
$81,711
Bonus
$16,342
$114,395
$212,447
Interview Experience
10 interviews
Difficulty
3.7
/ 5
Duration
21-35 weeks
Offer Rate
20%
Experience
Positive 10%
Neutral 10%
Negative 80%
Interview Process
1
Application Review
2
Recruiter Screen
3
Online Assessment
4
Technical Phone Screen
5
Onsite/Virtual Loop
6
Team Matching
7
Offer
Common Questions
Coding/Algorithm
System Design
Behavioral/STAR
Leadership Principles
Technical Knowledge
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