Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement, and maintain all of the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role:

As the Automation Engineer Manager, you will lead a team in driving equipment reliability and operational excellence across our fulfillment centers. You’ll monitor and support their work in controls automation and technical support while ensuring they effectively troubleshoot complex control systems and analyze performance metrics. You’ll guide their leadership of continuous improvement projects and ensure they provide mentorship to junior engineers. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and Supervisory Control and Data Acquisition (SCADA) devices and programs. Through your technical leadership and design optimization efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building team capabilities and driving operational excellence.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!

Key job responsibilities
Key job responsibilities include, but are not limited to:

• You will apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting automation engineers to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets
• You will program and source code for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms
• You will understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, Control Net, Device Net, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
• You will provide escalation support to automation engineers, during and after business hours, troubleshooting locally and remotely, to ensure that all hardware or controls software within the building is repaired on time
• You will establish training plans and mentor a team of automation engineers

Basic Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or Automation Engineering, or 7+ years of PLC programming or automation engineering experience
• 7+ years of industrial controls and automation experience
• 7+ years of process/production environment PLC-controlled automation and issue diagnosis experience
• 7+ years of robotics work cells and control systems experience
• 7+ years of Siemens, Allen-Bradley or Codesys Ladder Logic and structure programming experience
• 7+ years of electrical theory, robotics, controls components, and automated equipment experience

Preferred Qualifications

• Master's degree in Computer Science, Electrical Engineering, or Automation Engineering
• Master's degree, or Six Sigma Black Belt
• Experience maintaining, troubleshooting, programming, and designing HMI and control network components
• Experience programming with RSLogix5000, Studio 5000, FT View, and other controls software platforms
• Experience leading Controls in manufacturing or complex industrial environments

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Wilmington - 162,800.00 - 220,200.00 USD annually