Amazon is seeking an experienced 3PL (Third-Party Logistics) Manager fluent in German to oversee the strategic operations
and performance of our critical third-party logistics provider network. In this pivotal role, you will be
responsible for ensuring our 3PL partners consistently meet our high standards across key areas such as operational performance, cost management, continuous improvement, change management, network integration, escalation processes, provider relationship management and regulatory compliance. This position requires up to 40% travel to 3PL sites and Amazon facilities, increasing to 80% during peak operational periods.

If you are an ambitious and accomplished professional who thrives in a fast-paced, data-driven environment, we encourage you to apply for this strategic opportunity to shape the future of Amazon's
operations.

Key job responsibilities
Performance Management:

• Establish and lead a structured, systematic approach to site-level performance management, including the use of short-term improvement plans, deviation management, and providing high-quality performance comments and feedback
• Proactively identify performance deviations, develop and execute corrective action plans in collaboration with 3PL providers, and leverage data-driven insights to optimize operations
• Serve as a benchmark for peers, setting the standard for performance management excellence

Cost Management:

• Demonstrate a deep understanding of 3PL business cases and the ability to detect hidden cost levers
• Drive impactful cost-saving opportunities and efficiency-boosting initiatives, including the piloting
  of new productivity and cost-controlling projects
• Actively engage with stakeholders to refine business cases and influence cost-improvement activities

Continuous Improvement:

• Utilize Lean, Six Sigma, or other continuous improvement methodologies to proactively detect
  potential issues before they impact KPIs
• Drive operational excellence and structured follow-up with peers and linked businesses, setting higher benchmarks for the network
• Demonstrate the ability to influence and align with internal and external stakeholders on improvement plans

Change Management:

• Effectively implement top-down changes from Amazon leadership as well as bottom-up initiatives
  to align 3PL operations with Amazon standards
• Exhibit the capability to develop positive and effective initiatives, acting as a primary proposer and
  setting higher benchmarks for the rest of the network

Network Integration:

• Establish continuous and successful bi-directional exchange of support with internal senior network management, acting as a development motor
• Demonstrate the ability to effectively coordinate and align the 3PL site with the broader Amazon fulfillment network and supporting functions

Regulatory Compliance:

• Maintain comprehensive knowledge of country-specific hazmat storage regulations and dangerous goods transport requirements
• Track and secure implementation of regulatory changes, coordinating with support teams to ensure ongoing compliance
• Ensure hazmat licensing processes for 3PL operations

Escalation:

• Proactively identify and escalate critical issues, utilizing effective communication and partnering with senior stakeholders to drive timely resolution
• Autonomously author comprehensive escalation reports and successfully participate in senior leadership calls

3P Key Accounting & Vendor Relationship Management:

• Build strong, profitable, and sustainable relationships with 3PL provider leadership, Amazon's internal leadership, and the broader provider network
• Become a trusted and reliable interlocutor, seen as a key point of contact and a benchmark for peers

Basic Qualifications

• Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field
• Experience in program management, logistics, operations, supply chain, transportation, or a related field
• Travel up to 80% of the time to work on-site at supplier factories
• Experience in Business English skills, both verbal and written

Preferred Qualifications

• Experience in operational excellence, continuous improvement, or process improvement roles
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
• Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics
• Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
• Experience managing and negotiating contracts and vendor relationships
• Experience presenting ideas to various levels of an organization to gain support for initiatives
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in technical support and experience in managing and troublshooting network
• Master's degree or above in management, business administration, economics, engineering, marketing
• Advanced proficiency in written and verbal local language

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