We are seeking an experienced Sr. Strategy & Biz Ops Manager to join the PLEX organization within AWS. In this role, you will serve as a strategic partner and trusted advisor to a PLEX leader, operating as their right hand to drive organizational effectiveness, strategic execution, and operational excellence. You'll be part of a centralized business operations team that enables org leaders to maximize their impact across a growing AWS organization. In this role you will:

Strategic Partnership & Executive Support:

Serve as a trusted partner to your executive, managing multiple concurrent initiatives that require balancing competing priorities and exercising sound judgment in ambiguous situations

Provide strategic support on decisions affecting team direction and resource allocation, representing the leader in cross-functional forums where your contributions help drive alignment on key initiatives

Exhibit discretion in handling sensitive information and the ability to operate independently while keeping leadership informed and prepared

Strategic Execution & Organizational Effectiveness:

Drive the organizational goal-setting process, ensuring alignment between team objectives and broader PLEX priorities

Translate strategic direction into actionable plans, working with team leads to secure commitment and remove execution barriers

Manage key leadership forums including MBRs and QBRs, synthesizing business performance data and operational metrics into clear narratives that inform decisions on priorities, resource allocation, and tactical adjustments

Asist leadership in identifying opportunities and risks that impact team effectiveness and delivery

Cross-Functional Leadership & Influence:

Build productive working relationships with peer business operations teams, Finance, HR, Recruiting, and other support functions to drive progress on cross-functional initiatives

Coordinate and lead strategic projects that require alignment across multiple teams, influencing stakeholders to secure support and resources for initiatives that improve how your organization operates

Build consensus and navigate competing interests, which will be essential to removing blockers and maintaining momentum on critical priorities

Ideal Personal Qualities:

• Exceptional judgment and decision-making abilities
• Strong executive presence and communication skills
• Ability to maintain confidentiality and handle sensitive information
• High degree of adaptability and comfort with ambiguity
• Strategic mindset with strong operational execution capabilities
• Collaborative approach with the ability to influence without direct authority
• Proactive problem-solver with attention to detail

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with AI/ML technologies
• Experience making business recommendations and influencing stakeholders
• 3+ years of Excel (data manipulation, macros, charts and pivot tables) experience

Preferred Qualifications

• Experience working closely with and advising senior executives of an organization or equivalent
• Previous experience in Chief of Staff or Business Operations leadership roles
• Experience working with senior executives in technology companies
• Track record of implementing and scaling organizational processes
• Demonstrated experience using data to navigate ambiguous decisions
• Expertise in Excel and demonstrated willingness to experiment with and apply new tools and technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, East Palo Alto - 152,200.00 - 206,000.00 USD annually
USA, WA, Seattle - 136,000.00 - 184,100.00 USD annually