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System Development Engineer II, Support Products & Services

Amazon

System Development Engineer II, Support Products & Services

Amazon

Bengaluru, KA, IND

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Flexible work arrangements

401(k) matching

Generous paid time off and holidays

Comprehensive health, dental, and vision insurance

Competitive salary and equity package

Professional development budget

Flexible Hours

Healthcare

Equity

Learning

Required Skills

Node.js

Python

PostgreSQL

Join Amazon's Process Automation and Campaign Excellence (PACE) team to build AI-powered automation solutions that bridge Salesforce and Amazon Advertising systems, orchestrating the deployment and management of some of Amazon's largest advertising campaigns. You'll develop intelligent workflows using modern AI techniques to transform how our advertising operations teams execute high-value campaigns, reducing manual effort while ensuring accurate, on-time delivery that exceeds advertiser expectations.

  • Key job responsibilities
  • Design and develop AI-powered automation solutions that bridge Salesforce and Amazon Advertising systems, focusing on campaign trafficking, workflow orchestration, and operational excellence improvements.
  • Build scalable technology solutions using modern software engineering practices, including APIs, microservices, and cloud infrastructure to support high-volume advertising operations.
  • Collaborate with cross-functional teams including product managers, business stakeholders, and engineering partners to translate business requirements into technical specifications and deliverable systems.
  • Apply operational excellence principles by developing monitoring, alerting, and automated testing frameworks that ensure system reliability and performance at scale.
  • Troubleshoot and resolve complex technical issues across distributed systems, identifying root causes and implementing sustainable solutions.
  • Contribute to AI/LLM automation initiatives by developing autonomous processing capabilities for campaign management and integrating Generative AI models into production workflows.
  • Drive continuous improvement through code reviews, documentation, and knowledge sharing while maintaining Amazon's high engineering standards and accessibility requirements.
    A day in the life
    You'll start by monitoring AI-powered campaign automation workflows across Amazon's advertising platforms. Your morning might involve collaborating with product managers to design new Salesforce integrations that automate high-value campaign trafficking. Afternoons could find you developing APIs connecting Salesforce Campaign Manager with Amazon DSP, or building machine learning models that prevent campaign execution errors. You'll troubleshoot complex technical issues spanning multiple systems, participate in architecture reviews with senior engineers, and contribute to operational excellence through automated testing and monitoring. Your work directly impacts Amazon's largest advertising campaigns, transforming how operations teams execute at scale.
    About the team
    The Process Automation and Campaign Excellence (PACE) team sits at the intersection of Amazon Advertising's most critical operational workflows. We're embedded within the broader Support Products & Services organization, giving you access to collaborate with Senior SDEs and Applied Scientists across our Seattle and New York offices. Our cross-functional and diverse team of builders and innovators is focused on transforming how Amazon launches and manages high-value advertising campaigns through intelligent automation. Our mission is to revolutionize advertising operations by combining the latest in AI technology with deep business knowledge and varied perspectives from our talented team members.

Basic Qualifications

  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with Linux/Unix
  • Experience with CI/CD pipelines build processes

Preferred Qualifications

  • Experience with distributed systems at scale
    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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About Amazon

Amazon

Amazon

Public

Amazon.com, Inc. is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

10,001+

Employees

Seattle

Headquarters

Reviews

2.9

10 reviews

Work Life Balance

2.8

Compensation

3.7

Culture

2.5

Career

2.3

Management

2.1

35%

Recommend to a Friend

Pros

Good pay and compensation

Strong benefits package

Flexible scheduling options

Cons

Poor management and leadership

Limited growth and promotion opportunities

High stress and demanding work environment

Salary Ranges

2 data points

L2

L3

L4

L5

L6

L2 · Data Analyst L2

0 reports

$108,330

total / year

Base

$43,332

Stock

$54,165

Bonus

$10,833

$75,831

$140,829

Interview Experience

10 interviews

Difficulty

3.7

/ 5

Duration

21-35 weeks

Offer Rate

20%

Experience

Positive 10%

Neutral 10%

Negative 80%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Onsite/Virtual Loop

6

Team Matching

7

Offer

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Leadership Principles

Technical Knowledge